Hertz Car Rental - Dallas - Forest Lane HLE

( 159 Reviews)
Hertz Car Rental - Dallas - Forest Lane HLE
2909 Forest Ln
Dallas, TX 75234

Hours of Operation

  • Monday: 8:00 AM - 5:30 PM
  • Tuesday: 8:00 AM - 5:30 PM
  • Wednesday: 8:00 AM - 5:30 PM
  • Thursday: 8:00 AM - 5:30 PM
  • Friday: 8:00 AM - 5:30 PM
  • Saturday: 9:00 AM - 12:00 PM
  • Sunday: Closed

Chamber Rating

2.4 (159 reviews)
46
7
7
7
92

About

Hertz Car Rental - Dallas - Forest Lane HLE is located at 2909 Forest Ln in Dallas, Texas 75234. Hertz Car Rental - Dallas - Forest Lane HLE can be contacted via phone at (972) 243-7818 for pricing, hours and directions.

Contact Info

  •   (972) 243-7818
  •   (972) 243-7818
  •   (877) 826-8782
  •   Facebook
  •   LinkedIn

Payment Methods

  • AMEX
  • Discover
  • MasterCard
  • Visa

QUESTIONS & ANSWERS

What is the phone number for Hertz Car Rental - Dallas - Forest Lane HLE?

The phone number for Hertz Car Rental - Dallas - Forest Lane HLE is: (972) 243-7818.


Where is Hertz Car Rental - Dallas - Forest Lane HLE located?

Hertz Car Rental - Dallas - Forest Lane HLE is located at 2909 Forest Ln, Dallas, TX 75234


What is the internet address for Hertz Car Rental - Dallas - Forest Lane HLE?

The website (URL) for Hertz Car Rental - Dallas - Forest Lane HLE is: http://hertz.com/rentacar/location/unitedstates/texas/dallas/dfwc18


What days are Hertz Car Rental - Dallas - Forest Lane HLE open?

Hertz Car Rental - Dallas - Forest Lane HLE is open:
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed


How is Hertz Car Rental - Dallas - Forest Lane HLE rated?

Hertz Car Rental - Dallas - Forest Lane HLE has a 2.4 Star Rating from 159 reviewers.


Hours of Operation

  • Monday: 8:00 AM - 5:30 PM
  • Tuesday: 8:00 AM - 5:30 PM
  • Wednesday: 8:00 AM - 5:30 PM
  • Thursday: 8:00 AM - 5:30 PM
  • Friday: 8:00 AM - 5:30 PM
  • Saturday: 9:00 AM - 12:00 PM
  • Sunday: Closed

Hertz Car Rental - Dallas - Forest Lane HLE Reviews

Overall Rating

Overall Rating
( 159 Reviews)
46
7
7
7
92
Write A Review
Grecia Arredondo
Nov 4th, 2021

Don’t even bother coming to this place at all…internet is slow, the people are slow, the place is run down plus the car was in rough condition. Just very poor service all around.


Sam Fishman
Oct 30th, 2021

They were great and they really helped me out


Michelle VC
Oct 27th, 2021

we are glad that they had inventory, service was decent, but man it's an eyesore in there, things just look like they're falling apart, random sock on the floor.


Jenna Neely
Oct 17th, 2021

STAY FAR AWAY. If zero stars were possible, that's what I would rate it.
My reservation was on 10/2/21 for pick up at 11:30am. I was flying into DFW and opted to pick up from this location since the Hertz DFW location had jacked up their rental prices.
Got a voicemail at 10am while still in the air saying they were sold out of cars. Called as soon as I landed to find out what's going on because my reservation was made on 9/7 and paid for when I booked it. How do they know about a reservation and then sell the car?!?
The agent was rude and acted like it was no big deal. Told me I could try the DFW airport location. Not convenient to get to and a total waste of time because they were sold out and wouldn't honor my reservation when they expected a car back later that afternoon. I wasted 2 hours of my time running around trying to get a car that is already paid for.
Ended up having to pay $150 for a Lyft each way to take me all the way to where I needed to go since it's so far out from Dallas.
To top this whole experience off, I've contacted Hertz customer service 4 times regarding the refund I'm due since I never got a car. They said 5-7 business days to process on 10/4 and I am STILL waiting on the refund back to my credit card!!
I would NOT recommend renting from Hertz and especially not this location after the terrible customer service I received. The agent at Forest Lane told me she didn't have a direct phone number for the HERTZ location at DFW. It's the same damn company. She wouldn't even bother to call and find out if they had a car.
Honestly, the minimum expectation for service in this situation would have been for them to get me a car and have it ready to be picked up from their location since it was not at all my fault that they're incapable of managing their reservations.


H and K Meadows
Oct 13th, 2021


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Overall Rating

Overall Rating
( 159 Reviews)
46
7
7
7
92
Write a Review
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