Cold Stone Creamery

Cold Stone Creamery
  • 8687 N Central Expy #2368 , 2368 Ste
    Dallas, TX 75225
  •   (214) 295-4233

Hours

Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 10:00 AM
Thursday:
10:00 AM - 10:00 AM
Friday:
10:00 AM - 10:00 AM
Saturday:
10:00 AM - 10:00 AM
Sunday:
12:00 AM - 12:00 AM
Monday:
10:00 AM - 9:00 PM

Chamber Rating

1.9 - (10 reviews)
2
0
0
1
7
Read Our 10 Reviews

Chamber Rating

1.9 - (10 reviews)
2
0
0
1
7
  • Karma Desai

    I got an Oreo ice cream small size and it had very little taste. I saw the lady making it and she put two Oreos in it compared to a bunch of ice cream and milk. I tasted it afterward because I was suspicious of the proportion and it didn't have enough Oreo flavor at all. I told the cashier there wasn't enough flavor in there, so she added one more in there but it still wasn't enough and I'm paying 6:50 for it?!? I think they intentionally put a smaller amount of mixing to save money. Cheap!!
    Nov 18th, 2018

  • Tyson Topping

    Such miserable service from such a place supposedly jolly. The employees give death stares when asked for a sample and don't bother making any interactions except to tell you how much money you owe.
    Jul 19th, 2016

  • Jose A. Ortiz

    Horrible!
    Feb 24th, 2016

  • Jacolby Percy

    This was the most horrible and rude service I have experienced at Coldstone. I took my niece to get ice cream for her birthday and it was ruined by bad customer service and sloppy presentation. Everyone behind the counter moved extremely slow. I asked for the brownie a la cold stone with extra nuts. The guy proceeded to tell me it doesn't come with pecans with an attitude. Keep in mind I have ordered this over 4 times at a different location. After a brief back and forth I asked him to add nuts - He then placed a brownie in a big cup over heating the brownie while he argued with the cashier who didn't know how to run the register. He takes the brownie out and dumps vanilla ice cream on top and drizzled a little chocolate and carmel on top and literally added a small tsp of shaved almond to very top of dish. WTH! this ice cream dish has NEVER been made this way. He had no clue of what to do! the rest of the crew stood there while other people waited. I still hadn't ordered my niece's ice cream because he was so spaced out he didn't realize I had two orders. I WILL NEVER go to this spot again! Thanks For ruining my niece's Ice cream outing! I paid freaking $15 for this, she was disappointed! This location is ruining YOur good name Coldstone. Please do something about it.
    Feb 21st, 2016

  • Derrick Crawford

    I agree with all those above. We always loved to go when we got the BOGO coupons in the email but definitely were disappointed when we went here. You should have seen the look on their faces when we showed the coupon to them. It was hard to miss the rolling of the eyes. They barely filled the cups half way with ice cream, the brownies they added were old and pathetic and it tasted freezer burned. Unfortunately a poor, poor representation of the Coldstone name. I will not go to this location again.
    Feb 11th, 2016

Read Our 10 Reviews

About
Cold Stone Creamery

Cold Stone Creamery is located at 8687 N Central Expy #2368, 2368 Ste in Dallas, Texas 75225. Cold Stone Creamery can be contacted via phone at (214) 295-4233 for pricing, hours and directions.

Contact Info

  •   (214) 295-4233

Questions & Answers

Q What is the phone number for Cold Stone Creamery?

A The phone number for Cold Stone Creamery is: (214) 295-4233.


Q Where is Cold Stone Creamery located?

A Cold Stone Creamery is located at 8687 N Central Expy #2368, 2368 Ste, Dallas, TX 75225


Q What is the internet address for Cold Stone Creamery?

A The website (URL) for Cold Stone Creamery is: http://www.coldstonecreamery.com


Q What days are Cold Stone Creamery open?

A Cold Stone Creamery is open:
Tuesday: 10:00 AM - 9:00 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM
Friday: 10:00 AM - 10:00 AM
Saturday: 10:00 AM - 10:00 AM
Sunday: 12:00 AM - 12:00 AM
Monday: 10:00 AM - 9:00 PM


Q How is Cold Stone Creamery rated?

A Cold Stone Creamery has a 1.9 Star Rating from 10 reviewers.

Ratings and Reviews
Cold Stone Creamery

Overall Rating

Overall Rating
( 10 Reviews )
2
0
0
1
7
Write a Review

Karma Desai on Google

image I got an Oreo ice cream small size and it had very little taste. I saw the lady making it and she put two Oreos in it compared to a bunch of ice cream and milk. I tasted it afterward because I was suspicious of the proportion and it didn't have enough Oreo flavor at all. I told the cashier there wasn't enough flavor in there, so she added one more in there but it still wasn't enough and I'm paying 6:50 for it?!? I think they intentionally put a smaller amount of mixing to save money. Cheap!!


Tyson Topping on Google

image Such miserable service from such a place supposedly jolly. The employees give death stares when asked for a sample and don't bother making any interactions except to tell you how much money you owe.


Jose A. Ortiz on Google

image Horrible!


Jacolby Percy on Google

image This was the most horrible and rude service I have experienced at Coldstone. I took my niece to get ice cream for her birthday and it was ruined by bad customer service and sloppy presentation. Everyone behind the counter moved extremely slow. I asked for the brownie a la cold stone with extra nuts. The guy proceeded to tell me it doesn't come with pecans with an attitude. Keep in mind I have ordered this over 4 times at a different location. After a brief back and forth I asked him to add nuts - He then placed a brownie in a big cup over heating the brownie while he argued with the cashier who didn't know how to run the register. He takes the brownie out and dumps vanilla ice cream on top and drizzled a little chocolate and carmel on top and literally added a small tsp of shaved almond to very top of dish. WTH! this ice cream dish has NEVER been made this way. He had no clue of what to do! the rest of the crew stood there while other people waited. I still hadn't ordered my niece's ice cream because he was so spaced out he didn't realize I had two orders. I WILL NEVER go to this spot again! Thanks For ruining my niece's Ice cream outing! I paid freaking $15 for this, she was disappointed! This location is ruining YOur good name Coldstone. Please do something about it.


Derrick Crawford on Google

image I agree with all those above. We always loved to go when we got the BOGO coupons in the email but definitely were disappointed when we went here. You should have seen the look on their faces when we showed the coupon to them. It was hard to miss the rolling of the eyes. They barely filled the cups half way with ice cream, the brownies they added were old and pathetic and it tasted freezer burned. Unfortunately a poor, poor representation of the Coldstone name. I will not go to this location again.


Load More Reviews

Overall Rating

Overall Rating
( 10 Reviews )
2
0
0
1
7

Write a Review

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