Al's Formal Wear

Nov 28th, 2015

Great service! Paul the owner returned a late night call that i had placed concerning a question about my order. I appreciate his ability to return my call in a very timely manner. The tux for my wedding came in early as well and he wasted no time in contacting me for a fitting. Everything fit great with no issues.
Oct 21st, 2014

AVOID THIS PLACE IT WAS AWFULL
Nov 10th, 2013

*This was written by my husband. I am really sad about Al's Formal Wear, at least at this location in North park Mall. My mom and I spent the whole afternoon at the store to choose mine and my groomsman's wedding tux color. We were excited because they were able to match the dress color's the the bridesmaid's dresses. The day before my wedding I found out that all the work we had done to match the colors was completely in vain because the man who helped us never imputed the information correctly into the computer. Instead of each of my 8 wedding party men having a specific attire, the man said we were all the same in gold. Can you imagine how terrible it is to have such a change in the colors the day before the wedding? Let me just tell you that there are plenty of other things that one needs to think about, and this terrible mistake is not one of them. Not only was the information imputed wrong, the man who we worked with us was actually there when we realized the mistake. He claimed that we never told him the correct information. It was not until I showed him a picture of our color swatches on the table we were standing at right then was he convinced that actually he was the one who had made the mistake months earlier. I am really lucky that I took a picture of these swatches because otherwise he was refusing to help make his mistake right. They then proceeded to say that they were sorry for that, but that will not help things at all. I have no choice but to talk to them in a strick and strong tone. Finally they saw to it that the right color would ship to them the next morning (my wedding day), and so I had to drive another hour to get it for their mistakes. I am completely disgusted with their service. Another thing is about price. We have a coupon that rent 6 get one free. Al's still charge me 7 tux rental fee. I don't think that is a honest way. After talking them they still charge me $40 for measurement. Anyway, Al's is a mass. Our color changed, fee changed. That means we just waste that whole afternoon their picking color.
Oct 3rd, 2014