Sephora
Yext Power Listing.

Chamber Rating

Verified Member
4.1 - (261 reviews)
158
42
17
10
34
Read Our 261 Reviews

Chamber Rating

Verified Member
4.1 - (261 reviews)
158
42
17
10
34
  • Komal Abbas


    Apr 4th, 2024

  • Ciara L

    Thats horrible. Me and my friend came to buy something today. Weve been shopping at Sephora for so long and always have a great experience before until today. They asked the malls polices (3cops came) come over to ask my friend leave BECAUSE she wear a mini skirt (its not a bikibi or whatever. If youre a girl you know whats a mini skirt) when were waiting on the line checking out. We didnt bother anyone, just come in get the stuff and leave around 5-10mins. And they said its because the policy. They have the dress code for customer shopping there. I called their customer service and they said no. They will answer my complaint in 24-48hours. But never come to this place. They are racist.
    Apr 4th, 2024

  • Jonathan Cell

    So 10 yr Olds are the "guest" now. They have to be treated as any other guest who walks in. So sephora has NO PROBLEM talking your 10 yr old into buying products they don't need. All run by greedy corporations and even worse run by ignorant District Managers. This one for the DFW Districts is an absolute moron who has NO IDEA what's going on in her stores but micromanages to make her feel more important. Like she's actually doing something
    Mar 17th, 2024

  • Sierra M

    Do not let Rian do your makeup. Half an hour after I left the store the makeup cracked. When I went back to ask them to fix it, they brushed me off saying there were no artists available AND they refused to give me a refund since I left the store. Absolutely ridiculous.
    Mar 5th, 2024

  • Kali Rose

    Came in to buy specific items, but needed help locating it after walking around the whole store. Never greeted, never asked if I needed help. I approached 4 different associates who werent with guests. 2 walked past me. Third was leaning on a shelf on the phone and refused to look up at me. 4th looked me up and down, then ran to greet a man that just walked in. Over 5 minutes of me standing in the middle of a main isle trying to get help and no one came up to me. Not that it should matter, but I looked like someone who does hair and makeup and spend money there. Worst service I have ever seen at a Sephora. I left without purchasing any of the 5 items I came to buy
    Feb 28th, 2024

Read Our 261 Reviews

About
Sephora

Sephora is located at 13350 Dallas Pkwy, Ste 1250 in Dallas, Texas 75240. Sephora can be contacted via phone at (972) 934-3056 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for Sephora?

A The phone number for Sephora is: (972) 934-3056.


Q Where is Sephora located?

A Sephora is located at 13350 Dallas Pkwy, Ste 1250, Dallas, TX 75240


Q What is the internet address for Sephora?

A The website (URL) for Sephora is: http://www.sephora.com


Q How big is Sephora?

A Sephora employs approximately 20+ people.


Q How is Sephora rated?

A Sephora has a 4.1 Star Rating from 261 reviewers.

Ratings and Reviews
Sephora

Overall Rating

Overall Rating
( 261 Reviews )
158
42
17
10
34
Write a Review

Komal Abbas on Google

image


Ciara L on Google

image Thats horrible. Me and my friend came to buy something today. Weve been shopping at Sephora for so long and always have a great experience before until today. They asked the malls polices (3cops came) come over to ask my friend leave BECAUSE she wear a mini skirt (its not a bikibi or whatever. If youre a girl you know whats a mini skirt) when were waiting on the line checking out. We didnt bother anyone, just come in get the stuff and leave around 5-10mins. And they said its because the policy. They have the dress code for customer shopping there. I called their customer service and they said no. They will answer my complaint in 24-48hours. But never come to this place. They are racist.

Business Response on Google Apr 5th, 2024
Hi Ciara L, we are sorry to hear of your experience and we appreciate you sharing this feedback with us. We will share this feedback with our team so that improvements can be made.

Jonathan Cell on Google

image So 10 yr Olds are the "guest" now.
They have to be treated as any other guest who walks in.
So sephora has NO PROBLEM talking your 10 yr old into buying products they don't need. All run by greedy corporations and even worse run by ignorant District Managers. This one for the DFW Districts is an absolute moron who has NO IDEA what's going on in her stores but micromanages to make her feel more important. Like she's actually doing something


Sierra M on Google

image Do not let Rian do your makeup. Half an hour after I left the store the makeup cracked. When I went back to ask them to fix it, they brushed me off saying there were no artists available AND they refused to give me a refund since I left the store. Absolutely ridiculous.

Business Response on Google Feb 21st, 2024
Hi Sierra M, we strive to provide our clients with a welcoming environment and take pride in our client service. We’re sorry to hear about your store experience and appreciate you bringing it to our attention. Please send us an email at [email protected] with the date and location of your store visit so we can forward your feedback to the appropriate contact within the Sephora stores organization. Thank you.

Kali Rose on Google

image Came in to buy specific items, but needed help locating it after walking around the whole store. Never greeted, never asked if I needed help. I approached 4 different associates who werent with guests. 2 walked past me. Third was leaning on a shelf on the phone and refused to look up at me. 4th looked me up and down, then ran to greet a man that just walked in. Over 5 minutes of me standing in the middle of a main isle trying to get help and no one came up to me. Not that it should matter, but I looked like someone who does hair and makeup and spend money there. Worst service I have ever seen at a Sephora. I left without purchasing any of the 5 items I came to buy

Business Response on Google Feb 22nd, 2024
Hi Kali, we strive to provide our clients with a welcoming environment and take pride in our client service. We’re sorry to hear about your store experience and appreciate you bringing it to our attention. Please send us an email at [email protected] with the date and location of your store visit so we can forward your feedback to the appropriate contact within the Sephora stores organization. Thank you.

Load More Reviews

Overall Rating

Overall Rating
( 261 Reviews )
158
42
17
10
34

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

Cosmetics Store Near Me in Dallas, TX

Gabyleen's Boutique
712 S Walton Walker Blvd Suite 8-D
Dallas, TX 75211
469-751-2429
( 1 Reviews )
Ulta Beauty
5301 Belt Line Road, Ste 114
Dallas, TX 75254
(972) 788-4071
( 405 Reviews )
Kylie Cosmetics Vending
2400 Aviation Dr
Dallas, TX 75261
( 0 Reviews )
CVS
6474 Northwest Hwy
Dallas, TX 75214
(469) 232-4590
( 24 Reviews )
CVS
1001 Ross Ave Suite 112
Dallas, TX 75202
(214) 880-9905
( 17 Reviews )
The Choosy Chick
1914 Skillman St
Dallas, TX 75206
214-684-2000
( 0 Reviews )
Shanta' Hair Beauty Fashion
655 W Illinois Ave Ste 240
Dallas, TX 75224
(214) 730-0134
( 10 Reviews )
Neiman Marcus Downtown
1618 Main Street
Dallas, TX 75201
(800) 937-9146
( 489 Reviews )

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading