Gold's Gym International Headquarters

MY local Golds. Member bout 20 years. Before covid I had 34 unused personal training sessions (they had told me I had only a few left then sold me more) one package 12 sessions never used. They refuse to refund claiming session expired when gym closed the trainer I was willing to pay for was transferred another Golds during covid outdoors.
Jun 10th, 2021

Like someone said before - DON'T GIVE YOUR CREDIT CARD number to them. They think they can charge you whatever they want per month. I have three months dispute with them and no one will address it. AND, no corporate!
May 3rd, 2021

ATTENTION!! DO NOT SIGN-UP FOR CONTRACTS. They will renew without notifying, even after cancelling, and keep charging your account. Don't give checking account number or debit card. There is many month to month alternatives at other gyms Without Contract. Will never use Golds Gym AGAIN.. Do your Due-Diligence. Everyone helped during the Pandemic, but certainly not Golds Gym. Don't go to a place that sees you as a dollar sign and not a human being. Try to reach out to Headquarters before you sign-up and see for yourself the service they provide. I know Mom and pop small businesses that run better than this place. PATHETIC...To end on a good note, they have great workout equipment, but you will pay dearly. Do your math...Thanks for Listening
Apr 20th, 2021

Total SCAM. Do not EVER join a golds gym. My daughter has been trying to cancel a membership for 8 months. End-less run around, and getting billed monthly 29.99. She does not even live in the same state any longer.
Mar 9th, 2021

Gold GYM, on 10455, Culebra Rd, San Antonio, TX, the General Manager, she’s really in need of a customer relations class. She’s very rude, don’t know how to speak to gym’s customers, she lies and shows poor leadership in management. She have no clue on how to managed a gym. It appears that she is at a lost and don’t know how to solve complaints, she relied on giving customers bogus information, instead of working with the customers in achieving a satisfying outcome.
Sep 10th, 2020