Hours

Friday:
10:00 AM - 10:00 AM
Saturday:
10:00 AM - 10:00 AM
Sunday:
Closed
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 10:00 AM
Thursday:
10:00 AM - 10:00 AM

Chamber Rating

3.6 - (10 reviews)
6
0
0
2
2
Read Our 10 Reviews

Chamber Rating

3.6 - (10 reviews)
6
0
0
2
2
  • Lisa Biffin

    Ordered a carpet from The Citizenry that I received today and I was shocked at the condition of the packaging. My husband & I have ordered many carpets in the past & never have we ever seen anything like this. Just roughly folded up and thrown into a box, zero wrapping zero protection around the carpet. Box was significantly damaged in 2 places. Very disappointed in the utter lack of product care. Won't be ordering from them again.
    Mar 9th, 2022

  • Fairooz Imaging

    Wrong rug was mailed. For a $1500 rug I expected more. When I got it the colors were dull, and it was more of a mat than a rug. Absolutely zero padding.
    Jan 11th, 2021

  • Aimer LaVie

    My interaction with the Citizenry went off to a bumpy start, but I later realized that they were just overwhelmed with orders while having too little personnel. The manager got to my order around midnight CT, after I already had an email exchange with her early morning, which tells you something about their dedication. Great customer service, now I'm waiting for the product.
    Oct 11th, 2020

  • Anthony Contreras

    Last night cooking for the what seems like 100th night in a row due to the current quarantine. I looked down and noticed my citizenry cooking board and was all of a sudden a little less mad about cooking. Love that cooking board and all your products.
    Oct 7th, 2020

  • Jodie Eisenhardt

    I spent several weeks contemplating spending $500 for a new bedding set since that is a significant investment. I finally decided to get the set that included sheets, two sets of pillow cases along with the duvet cover and was thrilled when they arrived. Washed in cold and dried on low (didnt even dry completely) before putting on the bed. I was really surprised by how small the pillow cases were. They dont even cover the end my standard pillows (Casper pillows from Target). The duvet was great. Sheets were great. I emailed them asking if I could possibly exchange all four for ONE King set of pillowcases which I would then have to have altered or if I could purchase the King set at wholesale cost, etc. Again, this is me offering to spend more money with them and then spend money to have them altered, which is super aggravating, but I was just trying to find a way to make it work. Back and forth with them via email, they offered no support whatsoever. Cant return once washed. Only discount offer was to tell me that I could purchase a build your own bundle for $455 which would give me a 15% discount. Seriously, this is what they offered. Do not buy unless you have tiny pillows. *Note - seeing their reply is hysterical. There was never any offer of resolution beyond the 15% off of another $455 "bundle" ...
    Jul 15th, 2021

Read Our 10 Reviews

About
The Citizenry

The Citizenry is located at 400 S Record St #1150 in Dallas, Texas 75202. The Citizenry can be contacted via phone at (866) 356-4284 for pricing, hours and directions.

Contact Info

  •   (866) 356-4284

Questions & Answers

Q What is the phone number for The Citizenry?

A The phone number for The Citizenry is: (866) 356-4284.


Q Where is The Citizenry located?

A The Citizenry is located at 400 S Record St #1150, Dallas, TX 75202


Q What days are The Citizenry open?

A The Citizenry is open:
Friday: 10:00 AM - 10:00 AM
Saturday: 10:00 AM - 10:00 AM
Sunday: Closed
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM


Q How is The Citizenry rated?

A The Citizenry has a 3.6 Star Rating from 10 reviewers.

Hours

Friday:
10:00 AM - 10:00 AM
Saturday:
10:00 AM - 10:00 AM
Sunday:
Closed
Monday:
10:00 AM - 5:00 PM
Tuesday:
10:00 AM - 5:00 PM
Wednesday:
10:00 AM - 10:00 AM
Thursday:
10:00 AM - 10:00 AM

Ratings and Reviews
The Citizenry

Overall Rating

Overall Rating
( 10 Reviews )
6
0
0
2
2
Write a Review

Lisa Biffin on Google

image Ordered a carpet from The Citizenry that I received today and I was shocked at the condition of the packaging. My husband & I have ordered many carpets in the past & never have we ever seen anything like this. Just roughly folded up and thrown into a box, zero wrapping zero protection around the carpet. Box was significantly damaged in 2 places. Very disappointed in the utter lack of product care. Won't be ordering from them again.


Fairooz Imaging on Google

image Wrong rug was mailed. For a $1500 rug I expected more. When I got it the colors were dull, and it was more of a mat than a rug. Absolutely zero padding.


Aimer LaVie on Google

image My interaction with the Citizenry went off to a bumpy start, but I later realized that they were just overwhelmed with orders while having too little personnel. The manager got to my order around midnight CT, after I already had an email exchange with her early morning, which tells you something about their dedication. Great customer service, now I'm waiting for the product.


Anthony Contreras on Google

image Last night cooking for the what seems like 100th night in a row due to the current quarantine. I looked down and noticed my citizenry cooking board and was all of a sudden a little less mad about cooking. Love that cooking board and all your products.


Jodie Eisenhardt on Google

image I spent several weeks contemplating spending $500 for a new bedding set since that is a significant investment. I finally decided to get the set that included sheets, two sets of pillow cases along with the duvet cover and was thrilled when they arrived. Washed in cold and dried on low (didnt even dry completely) before putting on the bed. I was really surprised by how small the pillow cases were. They dont even cover the end my standard pillows (Casper pillows from Target). The duvet was great. Sheets were great. I emailed them asking if I could possibly exchange all four for ONE King set of pillowcases which I would then have to have altered or if I could purchase the King set at wholesale cost, etc. Again, this is me offering to spend more money with them and then spend money to have them altered, which is super aggravating, but I was just trying to find a way to make it work. Back and forth with them via email, they offered no support whatsoever. Cant return once washed. Only discount offer was to tell me that I could purchase a build your own bundle for $455 which would give me a 15% discount. Seriously, this is what they offered. Do not buy unless you have tiny pillows.
*Note - seeing their reply is hysterical. There was never any offer of resolution beyond the 15% off of another $455 "bundle" ...


Load More Reviews

Overall Rating

Overall Rating
( 10 Reviews )
6
0
0
2
2

Write a Review

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