Provident Metals

Hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed

Chamber Rating

3.2 - (35 reviews)
17
1
2
1
14
Read Our 35 Reviews

Chamber Rating

3.2 - (35 reviews)
17
1
2
1
14
  • Masail Smith

    I called verified my package was ship to them they said they had my coin & I was going to be paid then they emailed saying they don't have my coin , they are lying ,thiefts & scammer , please do not send your package
    Nov 8th, 2022

  • Sean Smith

    Disorganized. Funding cleared last Thursday. Last Friday, receive an email very late in the afternoon that my order is flagged for review - alarming, as they have x-thousands of my cash at this point. Call and leave a message. Monday, call and speak with someone. Great, order will be shipped out on Monday bc I called. No email, so I call on Tuesday. Confusion. Resolved, order will ship out on Tuesday. No email. Call again today - it will go out on the scheduled date on Thursday. I wanted to support a Texas company but now see my mistake. I will not recommend this company and would return every penny if I could.
    Aug 8th, 2022

  • James R

    A definite recommend. Years of doing quality service with fair prices.
    May 13th, 2022

  • David Maruca

    They do not have secure systems for buying back metals. You have to call their 800 number and call out banking/routing numbers over the phone and also credit card numbers to reps on the other side of the phone who can easily write them down to use at home later. I decided to do this against my better judgement when selling some gold and I started getting unknown charges on my card 2 days later. The only pending charges to my account at that time were provident metals' hold, the fraudulent charges, and my phone bill. This was a new card number that I have only used at just a handful of trustworthy sources, so the evidence is strong that it was the rep at this company who stole the number. I called in to report this to Provident Metals management and the managers would not even speak to me on the phone about it. It's a shame that their parent company JM Bullion has security in place to prevent this type of theft, but this company does not. I've been buying from here for years, but I guess it is time for me to move on.
    Jun 16th, 2021

  • Doug M.

    Have purchased from them for years now, dozens of orders. Have never had a single issue. Great pricing.
    May 20th, 2021

Read Our 35 Reviews

About
Provident Metals

Provident Metals is located at 11925 N Stemmons Fwy Suite 180 in Dallas, Texas 75234. Provident Metals can be contacted via phone at (800) 313-3315 for pricing, hours and directions.

Contact Info

  •   (800) 313-3315
  •   (469) 317-3500

Questions & Answers

Q What is the phone number for Provident Metals?

A The phone number for Provident Metals is: (800) 313-3315.


Q Where is Provident Metals located?

A Provident Metals is located at 11925 N Stemmons Fwy Suite 180, Dallas, TX 75234


Q What days are Provident Metals open?

A Provident Metals is open:
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: Closed


Q How is Provident Metals rated?

A Provident Metals has a 3.2 Star Rating from 35 reviewers.

Hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
Closed

Related Categories

Ratings and Reviews
Provident Metals

Overall Rating

Overall Rating
( 35 Reviews )
17
1
2
1
14
Write a Review

Masail Smith on Google

image I called verified my package was ship to them they said they had my coin & I was going to be paid then they emailed saying they don't have my coin , they are lying ,thiefts & scammer , please do not send your package


Sean Smith on Google

image Disorganized. Funding cleared last Thursday. Last Friday, receive an email very late in the afternoon that my order is flagged for review - alarming, as they have x-thousands of my cash at this point. Call and leave a message. Monday, call and speak with someone. Great, order will be shipped out on Monday bc I called. No email, so I call on Tuesday. Confusion. Resolved, order will ship out on Tuesday. No email. Call again today - it will go out on the scheduled date on Thursday. I wanted to support a Texas company but now see my mistake. I will not recommend this company and would return every penny if I could.


James R on Google

image A definite recommend. Years of doing quality service with fair prices.


David Maruca on Google

image They do not have secure systems for buying back metals. You have to call their 800 number and call out banking/routing numbers over the phone and also credit card numbers to reps on the other side of the phone who can easily write them down to use at home later. I decided to do this against my better judgement when selling some gold and I started getting unknown charges on my card 2 days later. The only pending charges to my account at that time were provident metals' hold, the fraudulent charges, and my phone bill. This was a new card number that I have only used at just a handful of trustworthy sources, so the evidence is strong that it was the rep at this company who stole the number. I called in to report this to Provident Metals management and the managers would not even speak to me on the phone about it. It's a shame that their parent company JM Bullion has security in place to prevent this type of theft, but this company does not. I've been buying from here for years, but I guess it is time for me to move on.


Doug M. on Yelp

image Have purchased from them for years now, dozens of orders. Have never had a single issue. Great pricing.


Load More Reviews

Overall Rating

Overall Rating
( 35 Reviews )
17
1
2
1
14

Write a Review

RATING:
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