Bank of America (with Drive-thru ATM)

I used the ATM inside the branch and took the cash I received from the ATM to a teller to exchange into the denominations I needed only to be told that without a BOA account the cash I just took from their ATM could not be exchanged - really?
Nov 5th, 2021

The ATM has failed to accept a cash deposit for the third consecutive time. It counts it accurately then when you click the "confirm amount" button it says transaction cancelled and spits the money back out. I tried a different machine and that one couldn't even count the bills. Very frustrating. And of course it's imposible to go inside after getting off work because they close at 4pm.
Oct 3rd, 2021

This is one of the worst places to make business with. The staff that works here has no compassion and understanding. If I could give no stars I would . Very disappointed ... I was there at 4:01 to be greeted by Julian the associate at this bank. I explained to him that I am not a customer of this bank but I need to make a deposit to one of your customers. I am healthcare employee and my working hours do not allow me to come earlier then this time. Well, I had to hear that the system shuts down .. on the lobby but works at drive through. Never experience with Chase Bank or Wells Fargo . Please advice your employees to be understanding and let them know that it is ok to work few min more ..
Jun 30th, 2021

Use to have two banks and I shut down my accounts at the other bank because I like BoA much better for a couple reasons. The location is close to me but I rarely need to go in person if ever. The online app works awesome. And also the tellers are very friendly and nice. The reason why it gets a four out of five and not five out of five is because the couple times I do go into the bank the wait is maybe like 5-10 minutes which is annoying but not the end of the world. As long as you don’t go last minute or before you have to be into work and you are rushing the tellers are working quickly and can get through a big line in ten minutes or so. Overall I would recommend to a family members or friend.
Apr 29th, 2021

Apr 28th, 2021