Kellys Lawn Care Services

Kristin Hazelwood _{on Google}

Dec 14th, 2021

Kelly Green Lawncare has maintained my lawn for 9 years, at two separate addresses. Both homes and lawns were cared for on schedule, and were kept green and weed-free thanks for Kelly Green. We've also had fire ant control treatments and our daughter is able to play in the backyard without us worrying about her getting bit. We will continue to use for years to come! Services: Weed control, Lawn pest control

Jay Behrens _{on Google}

Oct 14th, 2021

EXTREMELY DISAPPOINTED
We fired Kelly Green Lawncare two days ago, after having used them for 5-6 years. We try to buy local whenever possible, and the change to Kelly Green from Mega-Corporate Chemical Lawn originally seemed to have been a good choice in terms of both performance and price.
In 2019 (pre-COVID), we began to notice that the lawn just didn’t look good anymore. It got to the point that other lawncare providers were walking up to our front door doing cold sales pitches, because it appeared obvious to them that we didn’t have a lawn service.
We called Kelly Green, and they were very nice. They stated that they had had some problems with certain techs, and they were correcting the issues. If we’d stay with them, we’d be credited for the last two service calls, and the Manager would manage our yard personally to ensure that the job was being done right. We accepted, and stayed with them.
Fast-forward to 2021. We were unimpressed again. The yard did not look thick and healthy. We had crabgrass, again. We had dandelions for the first time in 20 years. Clover was making a comeback in our yard.
On Tuesday, I found out why.
I was sitting in a room overlooking the street when the white Kelly Green van rolled up and parked. According to both my clock and the time the technician wrote on the invoice he left behind, it was 10:35am.
The tech sat in the van for several minutes, using both his phone and some other device. He then got out and unstrapped the broadcast spreader from the rear of the van. He reached into the van and retrieved a bag that appeared to be about ¼ full (10 lbs?) which he loaded into the spreader. He then retrieved another bag from the van and proceeded to dump what appeared to be an equivalent amount into the spreader.
With a broadcast spreader loaded with what appeared to be roughly 20 lbs of product, he proceeded to “treat” my entire lawn of about 26,000sqft of grass. He did not reload the spreader. As the product was stated to be a “balanced fertilizer”, I was surprised that he could effectively treat my entire yard with a fraction of a spreader load.
The invoice also stated that the tech “treated weeds as needed”. As he walked/jogged past the dandelions, clover, and crabgrass without slowing, this simply did not happen.
The tech then loaded the spreader back onto the rear of the van and spent a few more minutes with phone and clipboard before jumping out and sliding the invoice under my door mat.
The tech then got back into the van and pulled away from my house. At 10:47am. Twelve (12) minutes after he had arrived.
To be charitable, let’s assume that he spent only half of his time sitting in the van, but that still means that he spent a grand total of only six (6) minutes actually servicing my lawn.
Twelve minutes of total presence at my house, for an invoice of $131.61. That equates to an hourly rate of $658 per hour. You’ll have to trust me on this, but my lawn DOES NOT look like it’s getting $658/hr worth of care.
Since January 1 of this year, Kelly Green Lawncare has invoiced me for five treatments, totaling $852.53. Since four of the five treatments were performed by the same tech who I observed on Tuesday doing such a pitifully poor job, when I look at my lawn I am of the very strong opinion that I have not actually received the services for which I have been billed.
I did call Kelly Green, again. They were very nice, again. They made - essentially – the same retention offer they made last time. This time I am not staying. Fool me once, shame on you. Fool me twice…
Why 2 stars? They do get partial credit for being very nice on the phone and they do a solid job of letting you know they are coming, which is important to dog owners. They just don't seem to have anything like Quality Control, at all. Services: Weed control, Lawn pest control

José Diaz Carrasco _{on Google}

Sep 9th, 2021

I received a letter on my mail box from this company charging me a $120.00 for a service that they apparently did but I have never requested. The letter has my name and address. So I called the office to talk to billing department and the receptionist girl was a totally disrespectful and also hung up my call. I refused to gave her any information su Cj as my personal phone number, because I wanted them to tell me when and what number they have on file. The girl on the phone then said that she has non to do with the office or billing and she hung up. I’m putting an official complain with the BBB because this is totally fraudulent. Unprofessionals and they are trying to steal people’s money.

john hoffman _{on Google}

May 11th, 2021

I had some concerns with my lawn that I had been wanting to address and met with your guy (Eric Chenette) during my scheduled service this past week. I have never seen him before but have to say you have a winner there. He was extremely personable, knowledgeable, and willing to share with the layman. He offered some great suggestions on efforts I can employ to improve my lawn and landscaping without breaking the bank. He never seemed rushed to get to another job and took the time to address each of my concerns.
Kelly Green has been doing my yard for a few years now and this was actually my first personal interaction with them. Although I never really see them doing their actual work, I have seen their impressive results. They are "Silent Professionals" and worth giving them a try. Services: Weed control, Lawn pest control

Robert Canidate _{on Google}

Jan 15th, 2021

Great service! The technicians are very knowledgeable!