HYATT house Austin/Arboretum

Vikas Shastrula _{on Google}

Mar 15th, 2023

Good Hotel to stay for family Rooms : 4/5 | Service : 4/5 | Location : 4/5 More

Cory Kamp _{on Google}

Mar 6th, 2023

Overall good stay, but check your card transactions towards the end of your stay, glad I did. I booked thru Priceline for 2 nights, so it was paid for. Incidentals were $100 on my CC, no issue with that. Then I see a mysterious pending charge of $80. During check out, asked the front desk what the charge was, and apparently they have old systems that likes to charge for another night. Asked the front desk, and was given a refund receipt of this charge, but told me it could take 5-7 days to show back up to me. What if I needed that money before that??? Hyatt House, time to update your systems!! Never staying here again!!!!