Hampton Inn & Suites Austin at The University/Capito

Dear Peggy,Hampton Inn & Suites Austin @ the Capitol and the University of Texas is delighted that you honored us with a perfect score and such lovely words about your stay! Thank you for mentioning all of our friendly team members that really try to make a difference with genuine hospitality! It is fantastic to hear that we exceeded your expectations in every way! I'm glad that you took advantage of our amazing outdoor pool and wonderful to hear that our complimentary hot breakfast was great! It would be our pleasure to take care of you again when you are back in town!

Dear Steve,It is marvelous to hear from you!Hampton Inn & Suites Austin appreciates your perfect score and lovely words about our wonderful staff and perfect location! Our entire team truly enjoys exceeding expectations and we are glad to hear that you had an enjoyable experience!Our guests realize how convenient we are when we inform them about attractions that are in our area! I am positive that you enjoyed your King Suite and hopefully our complimentary hot breakfast! We know that your business has a choice when making reservations and we are delighted and honored that you chose our Hampton Inn Downtown location for your business needs! It would be our pleasure to welcome you back when either business or pleasure brings you back to the Music Capitol of the 🌎!

Good morning AJ and thank you for taking the time to review our wonderful Hampton Inn & Suites Austin near the Capitol and the University of Texas! Our entire team is delighted to hear that we exceeded your expectations and appreciate that you honored us with the best score for service and location! Housekeeping is thrilled that you enjoyed your spacious room with high ceilings!We surely know that you had options when choosing a hotel and are grateful that you gave us the opportunity to take care of you! Our dedicated and caring team would love to have the opportunity to host you again when leisure or even business brings you back to Austin, Texas!

Hello Sonia,Hampton Inn & Suites Austin is grateful to hear that you had a fantastic time! Whether your trip was business or pleasure, we are delighted to see that we exceeded your expectations and our hotel offered you the amenities that were important to you! It is fantastic to see that your room accommodations were more than satisfactory and that you had a great view from your room! We are glad that you mentioned that our hotel is kid friendly and of course pet friendly, which is why we are perfect for many guests that are travelling with their family! Our new technology, which includes Netflix and many other programs allows our guests to enjoy their favourite movies while being away from home!Our friendly and accommodating staff is grateful that you have chosen our hotel, which was hopefully convenient to your destination! It is our pleasure to welcome you back when travel brings you back to Austin, Texas!

Hello Mason,Thank you for taking the time to review our Hampton Inn & Suites Austin located near the University of Texas and the Capitol! We're sorry to hear about your negative experience.We would like to learn more about your specific situation and make things right. We apologize that our service and your entire stay did not meet your expectations. Our customers happiness is always our highest priority and we would like to have the opportunity to take care of you again. It would be great if you could contact us at your convenience.We look forward to hearing from you and please ask for Rose!