The Royal
  • 13730 FM 620 N
    Austin, TX 78717

Chamber Rating

Verified Member
3.2 - (113 reviews)
49
10
10
6
38
Read Our 113 Reviews

Chamber Rating

Verified Member
3.2 - (113 reviews)
49
10
10
6
38
  • yilmaths

    I have lived here for 9 months. Apartments are spacious and clean. Daniel from the office was always helpful and tried to answer all our concerns positively. Neighbors are good and indulgent. Thank you.
    Aug 11th, 2021

  • Robyn Allen

    Daniel at the front office is awesome. He listens to your problems and promptly fixes them. I haven't had the same experience with the other staff members there. I've been hung up on before and I get more of a careless response from other staff. My main issue is how long it takes maintenance to come out...it usually takes days to get a plumbing or electric issue fixed will not be renewing my lease here again.
    Aug 9th, 2021

  • Fisu Lohi

    The place had no power, water or heat during the snowstorm in February 2021. While this ain't their fault. They are not on any important grid to the city. As a result, we were left without any power for nearly a week! My husband, my kids, and my pets had to go live with our friends. Usually their maintenance people are good, but they have not been able to fix pipes after the storm for 3 days now after the worst of the storm ended. Since their heating is connected to the water supply, we haven't been able to heat our homes without water either.
    Mar 9th, 2021

  • Miss Ty

    I have been living here for a year now and absolutely love it and I am happy living hear. The management team are great! They are very professional, helpful and quick to response and help out. The maintenance team are very fast when responding to tickets. Parking can be a pain sometimes but for the most part I always find a spot close to my apartment. I highly recommend this property.
    Feb 28th, 2021

  • Vincent Lu

    I've been living at this property for a couple months now, and I feel now is the appropriate time for me to write a review. I am super pleased with the property and all that it brings. One of the biggest factors that I was mindful of while doing my apartment search was evaluating the staff. Needless to say, they did a very good job. Tracy B., in particular, took my needs and helped me narrow down my search to a couple units. She was and has been super receptive, understanding, and helpful since the moment I toured this property. All the kudos to her. The rest of the staff is just as amazing. The team they have here is the epitome of what property management companies should have if they want to ensure that the tenants are happy. If you are looking for an apartment and you are reading this (and if you want to get the most out of what you're paying for, with the best staff, a beautiful and clean environment, and EVERYTHING being within a couple minutes' drive) I would recommend you tour Marquis Lakeline Station for yourself. I can go on and on about how happy I am with my decision on choosing this property as my home, but I'm not trying to write a paper here. So I'll leave you with this: 5 STARS, without a doubt!!!
    Mar 8th, 2021

Read Our 113 Reviews

About
The Royal

The Royal is located at 13730 FM 620 N in Austin, Texas 78717. The Royal can be contacted via phone at for pricing, hours and directions.

Contact Info

    Questions & Answers

    Q Where is The Royal located?

    A The Royal is located at 13730 FM 620 N, Austin, TX 78717


    Q How big is The Royal?

    A The Royal employs approximately 20+ people.


    Q How is The Royal rated?

    A The Royal has a 3.2 Star Rating from 113 reviewers.

    Ratings and Reviews
    The Royal

    Overall Rating

    Overall Rating
    ( 113 Reviews )
    49
    10
    10
    6
    38
    Write a Review

    yilmaths on Google

    image I have lived here for 9 months. Apartments are spacious and clean. Daniel from the office was always helpful and tried to answer all our concerns positively. Neighbors are good and indulgent. Thank you.


    Robyn Allen on Google

    image Daniel at the front office is awesome. He
    listens to your problems and promptly fixes them. I haven't had the same experience with the other staff members there. I've been hung up on before and I get more of a careless response from other staff. My main issue is how long it takes maintenance to come out...it usually takes days to get a plumbing or electric issue fixed
    will not be renewing my lease here again.


    Fisu Lohi on Google

    image The place had no power, water or heat during the snowstorm in February 2021. While this ain't their fault. They are not on any important grid to the city. As a result, we were left without any power for nearly a week! My husband, my kids, and my pets had to go live with our friends.
    Usually their maintenance people are good, but they have not been able to fix pipes after the storm for 3 days now after the worst of the storm ended. Since their heating is connected to the water supply, we haven't been able to heat our homes without water either.


    Miss Ty on Google

    image I have been living here for a year now and absolutely love it and I am happy living hear. The management team are great! They are very professional, helpful and quick to response and help out. The maintenance team are very fast when responding to tickets. Parking can be a pain sometimes but for the most part I always find a spot close to my apartment. I highly recommend this property.


    Vincent Lu on Google

    image I've been living at this property for a couple months now, and I feel now is the appropriate time for me to write a review.
    I am super pleased with the property and all that it brings. One of the biggest factors that I was mindful of while doing my apartment search was evaluating the staff. Needless to say, they did a very good job.
    Tracy B., in particular, took my needs and helped me narrow down my search to a couple units. She was and has been super receptive, understanding, and helpful since the moment I toured this property. All the kudos to her. The rest of the staff is just as amazing. The team they have here is the epitome of what property management companies should have if they want to ensure that the tenants are happy.
    If you are looking for an apartment and you are reading this (and if you want to get the most out of what you're paying for, with the best staff, a beautiful and clean environment, and EVERYTHING being within a couple minutes' drive) I would recommend you tour Marquis Lakeline Station for yourself. I can go on and on about how happy I am with my decision on choosing this property as my home, but I'm not trying to write a paper here. So I'll leave you with this: 5 STARS, without a doubt!!!


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    Overall Rating
    ( 113 Reviews )
    49
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    6
    38

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