Palo Verde Apartments

Pros: Beautiful, large pool. Location. Close to UT baseball field. Dog park (although small.) Maintenance. Business center. Gym. Cons: NOISE. Lock your car doors. No security gates (or cameras apparently.) Had our new 4Runner broken into after only a couple months living there. If you live in a unit anywhere near Manor St, expect to hear construction from 7:30AM- 5:30PM, Monday-Saturday. If you live in a unit anywhere in the back of the complex, expect to hear the train at pretty much any hour of the day. If you live in a unit on the 3rd floor (top) expect to hear the AC units on the roof all day in the hot months; we had a ringing, buzzing sound coming through the vents in our guest bathroom for months.
Oct 1st, 2021

Aug 29th, 2021

Aug 18th, 2021

I just toured here and I was highly impressed with the customer service and tour experience. I was greeted nicely by the receptionist. I looked at the model and was given some great info. I just got an email as promised by the girl in the front I was also happy to see how friendly the rest of the staff was. The lady in the other office came out and talked to me to see how my tour went. I’m planning on an October move in and some places I’ve been to have been very rude. I’m hoping they have what I want around that time.
Jun 24th, 2021

I lived at Palo Verde for over 2 years. When the property was managed by Greystar the staff and customer service experience was better. I was given one renewal rate by Greystar and the pricing was increased by Steadfast shortly after the "staff change". Leading up to my move I received a utility and water bill multiple times the previous rate I paid for 2 years. I contacted the office and went in, got no reply, and then received a past due notice on my door for the utility bill + a late fee. I was later told by the manager that several meters were not read correctly... some residents were undercharged and "mine" was "one of them". I did not receive a notice about the malfunctioning "meter". My final utility bill is nearly triple the amount of the previous bill, making my final move out statement (just for utility and trash services alone) over $400 for a TINY 1 bedroom. Also, the walls are very thin and I heard every single noise from all neighbors surrounding the apartment.
Jun 25th, 2021