Texas Family Fitness

Rachael Palmer

Apr 28th, 2022

Make sure you keep your documentation when cancelling and make sure they cancel the right account. They send you to collections for $300 when it is there front office staff mistake!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ever Morales

Apr 26th, 2022

I come to this gym and one other gym. About 2-3 times each gym every week. Texas family fitness Allen is a good gym. The staff is nice but it feels like the equipment is older and never cleaned. It feels very outdated. The biggest thing for me is that they have an old drinking fountain and nowhere to refill water bottles. Ive never been to a gym that doesnt have a water bottle filler. Would love to see this gym get some updates.

Al Khazailee

Apr 23rd, 2022

YOU CANCEL WITH THEM THEN THEY SEND YOUR ACCOUNT TO THE COLLECTION!!!

Jonathon Brindley

Apr 21st, 2022

D C's review is spot on. Canceled back in January, continued being billed in February and now again in March. When I called they said we signed a 1-year contract, which is entirely untrue and they allowed us to cancel back in January not a problem. Upon cancellation, they informed us we had one more month to pay and use the facilities, which is exactly what we expected. We've since continued being charged and I called and they were entirely unhelpful saying that I needed "a receipt" for my cancellation from them. I called their corporate number and left a message but have not yet heard back. I am entirely upset at this whole process. I learned my lesson years ago to sign contracts with gyms and would never have done so.