Truist

Brock Temple _{on Google}

Apr 1st, 2024

Can you please fix the speakers so people can hear loud and clear. April 1st 2024 2:31pm an the speaker is not loud enough to hear still. It's been over a month.

Jennifer Brewington _{on Google}

Feb 11th, 2024

Rude

Cambria Ascending _{on Google}

Jun 25th, 2023

Everyone is super nice and helpful. This is the best branch out of all of them I have been to.

Tara Curtis _{on Google}

Mar 3rd, 2024

Started a new job last month that only offers paper checks no direct deposit. They use Truist for the checks. Have gone to this Truist and cashed my check for the last 2 Mondays with no issue. Been doing this since its a smaller fee than with my bank for some reason (Regions). My check has my married last name on it but my license still has my maiden name. Once again this wasnt an issue the past month coming to this branch. Came today and the woman was very upset that the names didnt match. I told her it was my married name I havent been able to go get a new license yet due to work scheduling. She got very short and said I must give her my marriage license to see so I can cash my check and disappeared from the screen. Would not answer me and I had to hit call button for her to come back on. She answered with a yes? With a mad look on her face. I told her Ive been to this location 3 times now and cashed my check with no issue. She said no one would have this is our policy you must have your marriage license. And disappeared from screen while I was still talking. I called her back again and was greeted with another yes? In an angry tone. I asked if my vol state id that I just got with my new last name would suffice. She said its not a marriage license and disappeared from the screen again. Left frustrated and went right to Regions for a larger fee. I work in restaurant management.. My shifts are 12+ hours and extremely stressful and I still find the time to kindly explain any hiccups or issues to my customers. Do better Truist