Hours

Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 4:00 PM
Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM

Chamber Rating

Verified Member
4.3 - (102 reviews)
80
4
1
3
14

About
The UPS Store

The UPS Store #2630 in Knoxville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Food City Center @ North Shore And Kingston Pike.

Contact Info

Products

  • Office Products
  • Mailing Supplies
  • Moving Boxes
  • Stamps & Postage

Services

  • Shipping Services
  • Packing Services
  • Professional Printing Services
  • Mailbox Services
  • Notary Services
  • Freight & Furniture Shipping
  • Small Business Services
  • Document Shredding
  • Faxing
  • Computer Access
  • Passport/Photo ID Services

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • SAMSUNGPAY
  • VISA

Questions & Answers

Q What is the phone number for The UPS Store?

A The phone number for The UPS Store is: (865) 584-0081.


Q Where is The UPS Store located?

A The UPS Store is located at 5923 Kingston Pike, Knoxville, Tennessee 37919


Q What is the internet address for The UPS Store?

A The website (URL) for The UPS Store is: https://locations.theupsstore.com/tn/knoxville/5923-kingston-pike?utm_source=Yext&utm_medium=organic&utm_campaign=Listings


Q How big is The UPS Store?

A The UPS Store employs approximately 20+ people.


Q What days are The UPS Store open?

A The UPS Store is open:
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM


Q How is The UPS Store rated?

A The UPS Store has a 4.3 Star Rating from 102 reviewers.

Ratings and Reviews
The UPS Store

Overall Rating

Overall Rating
( 102 Reviews )
80
4
1
3
14
Write a Review

Angie K on Google

image They did an excellent job packaging and sending my delicate item. The packaging went above and beyond expectations. Would highly recommend!


Archers detecting Knoxville on Google

image I have been returning items through ups to Amazon for yrs. I'm told on Amazon do not put item in box tape or anythg and I've had no problems til yesterday. My husband ran the dehydrator in original box in for me yesterday to this location. We didn't tape the box bc Amazon says not to well the young man told my husband if he had to tape the box it would cost us $1 and get this 62 cents.. Huh? First off it's to Amazon and we'll you already know they tell you to not do anythg. So my husband ran out to the car searched til he found the roll of tape and taped the box. My question is whete does the exact peice of 1.62 come from? So from now on I'll be taking all my returns to whole foods or kohl's

Business Response on Google Apr 9th, 2024
Dear Archers, Thank you for taking the time to share your feedback with us regarding your recent experience at our UPS store. We value your input and want to address your concerns. We apologize for any confusion or frustration you experienced during your visit. We understand that the process of adding tape to a package with a prepaid label might seem straightforward, but we'd like to clarify the reason behind the charge. Our store incurs expenses for tape, and providing it for free with every package return would unfortunately result in financial losses for us. To maintain our services and cover these costs, we charge a fee for tape. In the future, if you prefer to use your own tape for sealing packages, please feel free to do so. We want to ensure that your experience with us is as convenient and cost-effective as possible. Once again, we apologize for any inconvenience you may have experienced, and we value your business. If you have any further questions or concerns, please do not hesitate to reach out to us directly. We hope to serve you better in the future. Sincerely, The UPS Store 2630

Victoria A on Google

image The only UPS Ive encountered that doesnt take USPS packages. First I was told they only take so many a day, then I was told they never accept them. I asked why and the employee said we just dont and looked at me as though I were an idiot. I just didnt understand since it has never been an issue elsewhere and I was wondering what the difference was for this store. No need to be condescending.

Business Response on Google Mar 12th, 2024
Hi Victoria A, we're sorry to hear your experience was less than pleasant. We strive to provide the best possible service to our customers and regret that we fell short of that goal in your case. We take all customer feedback seriously and will be taking steps to address the issue and ensure that all of our staff are providing the level of service and respect that our customers deserve. We are forwarding this to the appropriate team right away and will look into this further. Please reach out to us at [email protected] so we can follow up with you. Thank you for your feedback.

Renee Bitinas on Google

image This location has excellent customer service, and I definitely recommend them!

Business Response on Google Mar 7th, 2024
Hello Renee Bitinas, thank you for sharing your positive experience. It thrilled us to hear that you had a great experience with our service. At The UPS Store, providing the best service possible is our top priority. If there is anything else we can do to improve your next experience, please don't hesitate to reach out.

Miguel Martinez on Google

image I am very happy with the professionalism shown by Andr, Zac, and especially Nathan, I highly recommend them

Business Response on Google Feb 24th, 2024
Hello Miguel Martinez, thank you for sharing your positive experience. It thrilled us to hear that you had a great experience with our service. At The UPS Store, providing the best service possible is our top priority. If there is anything else we can do to improve your next experience, please don't hesitate to reach out.

Load More Reviews

Overall Rating

Overall Rating
( 102 Reviews )
80
4
1
3
14

Write a Review

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