Avis Car Rental
-
4550 Terminal Road
Rapid City, SD 57703 - (605) 393-0740
- Website
Hours
Chamber Rating
Contact Info
- (605) 393-0740
- Website
Questions & Answers
Q What is the phone number for Avis Car Rental?
A The phone number for Avis Car Rental is: (605) 393-0740.
Q Where is Avis Car Rental located?
A Avis Car Rental is located at 4550 Terminal Road, Rapid City, SD 57703
Q What is the internet address for Avis Car Rental?
A The website (URL) for Avis Car Rental is: https://www.avis.com/en/locations/us/sd/rapid-city/rap
Q What days are Avis Car Rental open?
A Avis Car Rental is open:
Friday: 8:00 AM - 10:30 PM
Saturday: 8:00 AM - 10:30 PM
Sunday: 8:00 AM - 10:30 PM
Monday: 8:00 AM - 10:30 PM
Tuesday: 8:00 AM - 10:30 PM
Wednesday: 8:00 AM - 10:30 PM
Thursday: 8:00 AM - 10:30 PM
Q How is Avis Car Rental rated?
A Avis Car Rental has a 2.9 Star Rating from 80 reviewers.
Hours
Related Categories
Ratings and Reviews
Avis Car Rental
Overall Rating
Overall Rating
( 80 Reviews )Jhon Ortiz on Google
Carey Kelley on Google
Very friendly and helpful
Akshay Kannan on Google
This place will try to scam you. They snuck the additional coverage onto me even after I declined it clearly and ended up charging me an extra 100 bucks over what I was quoted for my reservation. AVOID!
Kendra Prisk on Google
**Update - I spoke with Amanda (the General Manager) who was able to assist me with the issue. She was extremely patient with me as I was pretty update and required a lot of detail related to the issue. They reimbursed me 50% of the drop fee. While I wish it was more, I am very happy how Amanda handled the situation with me and was willing to understand the unique situation caused by weather.
I rented a vehicle from this location and planned to return it to the same location. A bad storm came through and flights were cancelled out of Rapid City. The next available flight was 2 days later. I had to get home to go back to work the next day via another flight so I had to drive 5.5 hours to Denver to get an available flight. I called to change my drop location and they advised me that they were charging me $1500 drop fee. I explained the situation to them and that I had to choice but to drop in Denver. I asked them to please waive this fee due to the snow storm and circumstances out of my control. The staff said he would speak to his admin about the issue and call me back. I never had a return call. Now I checked my credit card statement and I was charged over $1800 for a drop fee as well as $240 for an 11% airport recovery fee. I was also charged fuel when I returned it full. The gentlemen that rented me the vehicle did not ask if I wanted the fuel option or anything else. No one advised that about a one way rental charge of $1800. I am extremely upset as I did not even make $1800 on the work trip to pay this fee. This was out of my control and definitely should have waived. My company will never use this location again and will be sharing the information with other companies related to this issue.
Eric Heidrich on Google
Be prepared for a mountain of additional fees. They originally quoted me $55 for a one day car rental. I showed up to return it and after all their "additional" expenses and fees it was $213, almost FOUR times the amount they quoted me. When I inquired about these extra fees, the front desk staff LITERALLY turned to her coworker and said, "What did our boss say about these fees again?" and that girl hardly knew either. They both had to look it up in a policy somewhere and then proceed read it to me in a condicending manner. I think it would be helpful of Avis to give their employees better training in policy procedures, conflict resolution, and overall customer service.
Overall Rating
Overall Rating
( 80 Reviews )Write a Review
Car Rental Agency Near Me in Rapid City, SD
Enterprise Rent-A-Car
Rapid City, South Dakota 57703
(833) 445-1502 ( 255 Reviews )
Hertz car rental
Rapid City, SD 57703
(605) 348-6802 ( 0 Reviews )
Budget Car Rental
Rapid City, SD 57703
(605) 393-0488 ( 29 Reviews )
Budget Car Rental
Rapid City, SD 57703
(605) 393-0488 ( 29 Reviews )
Avis Car Rental
Rapid City, SD 57703
(605) 393-0740 ( 65 Reviews )
Casey's Auto Rental Service
Rapid City, SD 57701
605-343-2277 ( 68 Reviews )
Thrifty Car Rental
Rapid City, SD 57701
(605) 791-6260 ( 0 Reviews )
Rent-A-Wreck
Rapid City, South Dakota 57703
(605) 348-3050 ( 11 Reviews )