Quality Water Treatment

( 11 Reviews)
Quality Water Treatment
514 Americas Way, Suite 9104
Box Elder, SD 57719

Chamber Rating

Verified Member
3.5 (11 reviews)
7
0
0
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4

About

Quality Water Treatment is located at 514 Americas Way, Suite 9104 in Box Elder, South Dakota 57719. Quality Water Treatment can be contacted via phone at (866) 278-4130 for pricing, hours and directions.

Contact Info

QUESTIONS & ANSWERS

What is the phone number for Quality Water Treatment?

The phone number for Quality Water Treatment is: (866) 278-4130.


Where is Quality Water Treatment located?

Quality Water Treatment is located at 514 Americas Way, Suite 9104, Box Elder, SD 57719


What is the internet address for Quality Water Treatment?

The website (URL) for Quality Water Treatment is: https://qualitywatertreatment.com


How big is Quality Water Treatment?

Quality Water Treatment employs approximately 20+ people.


How is Quality Water Treatment rated?

Quality Water Treatment has a 3.5 Star Rating from 11 reviewers.


Quality Water Treatment Reviews

Overall Rating

Overall Rating
( 11 Reviews)
7
0
0
0
4
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Connie Sandberg
Jun 30th, 2021

Only because there isn't a negative rating. These people have the absolute worst customer service I have had to deal with in a very long time. I ordered an item on 4/4/21 and when it arrived it was the wrong item. Shame on them, considering there was a picture of what I wanted on the order. When I contacted Chris in customer service, I was told to send pictures of the wrong item & what I ordered. Hello, look at the order form. I did as asked and waited for a month & called again. Only to be told that no one had any record of my request and please resend items. I sent it all to Rhea and I've checked with her a couple of times to no avail. She gives me the standard song & dance that it's the supplier that has to determine whether or not I could get a replacement or refund. Wouldn't even let me speak to her supervisor. She said she'd get me answer today. I'm not holding my breath. I'm sending a letter to corporate, maybe someone there knows the definition of customer service.
Update - just received an email with a refund. I'll believe it when I see it.
Thank you Heather for your quick response. It's a whole lot easier to accept when there is a logical explanation for things.


Justin Lofton
Jan 1st, 2021

Helpful and knowledgeable staff. They helped me find a great softener and water filter for my home and it was about $300 cheaper than other one I was considering.


Bob Maxey
Nov 30th, 2020

Never shipped the item, Canceled the order, but charged anyway. Yes they do have a cancelation fee, but so well hidden in WEB site as to be obscure. BUT thank you for the refund of PART of the fee charged. We'll see if it ever hits my CC>
Sure does take a long time to get refund. June 6 / Sept ?.


Ang Demiry
Sep 5th, 2020

Their website is extremely deceitful! They allow consumers to believe they have items in stock that they do not have at all. This is a 3rd party that never has the items! Berkey’s are selling so fast because of Covid. Absolutely the worst buying experience ever! Very sketchy non responsive staff. I would avoid this company at all cost. I asked for a manager countless times, they told me she would call me back, she never did.
Countless phone calls and emails to them and no response.
It’s been over a month and I still don’t have my items. It’s not a good feeling when you purchase something for 500$ and the company doesn’t get back to you at all.
This was such an awful and stressful experience buying from them. Unprofessional is an understatement.


Stephanie Anne
Sep 2nd, 2020

I've been getting the run around from this company for weeks on the order of my Berkey. I placed the order five weeks ago, two weeks after ordering I called QWT asking for an update as I hadn't received anything. Was told that it was a three week wait due to being out of stock. Was not aware of this upon ordering. Over three weeks go by and I'm told its been moved to a four week delay. I called Monday morning and was told a batch of Berkey's were going out, my order included, and that I'd be receiving my tracking number that day, well it's Wednesday and I haven't received anything. I sat on hold this morning after being the first in the que for over 15 minutes, hung up and called back and asked to receive a call back, once again no return call. Do yourself a favor and stay away, order directly from the product company or shop local. I'm absolutely beyond aggravated and am at the point I'm feeling scammed.


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Overall Rating

Overall Rating
( 11 Reviews)
7
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4
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