NAPA Auto Parts - AUTO SUPPLY & EQUIPMENT

Spencer B. _{on Yelp}

Feb 23rd, 2023

Corey at NAPA Auto Parts store in Summerville, SC was super helpful today. My Nissan Sentra had an old battery with terrible corrosion and he even gave me one of his cokes to help get it off of the battery for us to put the new one in. Thanks so much!!!

Sharif W. _{on Google}

Jan 4th, 2023

Great customer service. Very friendly and knowledgeable. I'm a novice, and they answered a lot of questions. Great experience. I will be back again.

Von Baconstien _{on Google}

May 22nd, 2023

I had 2 NAPA batteries die in my 7.3 excursion. I called NAPA to see if they were still under warranty. They said "we wont have your info if you dont have a business account, do you have the receipt?"
No. I didnt keep the receipt after 1.5-ish years. Then they made it even worse by saying "we would have to test both batteries before giving store credit which could take anywhere from 20 minutes to 8 hours, and since its 3 pm now we would have to start over again in the morning if it went to shift end"
So unlike Advance Auto, Auto Zone, and O'Reilleys, who can all look me up by my phone number and PERSONAL ACCOUNT, NAPA only allows businesses. And unlike the aforementioned, NAPA will make you have unecessary vehicle down time while it screws around with testing batteries, while the other stores take the old batteries and issue new ones if under warranty.
It goes without saying that at this point I wouldnt even scavenge supplies from NAPA during a zombie apocalypse.
Advance Auto got my $400. I guess NAPA doesn't like money

Marie Taylor _{on Google}

Jul 20th, 2022

Best parts you can buy!! Friendly and knowledgeable staff!!

Evan G. _{on Yelp}

May 28th, 2022

This NAPA Auto Parts location on 5th Street in Summerville is a great place to go for quality auto parts and more at a good value. The staff here is very knowledgeable and available to help you find the exact part that you need. Good experience shopping here.