MUSC Health Primary Care - Ben Sawyer

Alexandra DiMuzio _{on Google}

Sep 26th, 2023

When MUSC says its changing whats possible, they mean changing how long they can possibly keep you on hold.
I waited 20 minutes to speak with someone. Once we were finally connected and I had verified all of my contact info, including my phone number, we got disconnected and I never received a call back so I had to do it all over again. Why verify my contact information if you dont even use it????????

Ann Freeman (freeann) _{on Google}

Sep 6th, 2023

Great experience! Very professional staff and Dr. Stem spent so much time with me!

Hunter Bulk _{on Google}

Mar 19th, 2023

The way this place operates is inefficient and is costing patients money. I have been twice for routine/annual physicals. Both times, they tell me to get blood work done after the visit. Then, I have to schedule another visit to discuss the results. If any new diagnosis comes of it, its coded to insurance as a NEW office visit, which means I have to pay.
Why not get the blood work done BEFORE the visit? I lost $250 for this.. just ridiculous. Although I do enjoy my doctor there, it seriously seems like they are scheming for money. Be careful

Wendy F. _{on Yelp}

Feb 8th, 2023

This MUSC Health facility is located on Ben Sawyer Blvd. in the former Bi-Lo shopping center. Services offered include pediatrics, family medicine, internal medicine, pediatric and adult allergy treatment.  Since last year,  I have had frequent appointments with Dr. Maria Streck, one of MUSC's immunologists, who fortunately for me, practices out of this location.What a pleasure ... park right outside the storefront (lots of free parking) and walk right in.  Check in is quick and Dr. Streck is always on time.  Pre-visit check in is completed on line, prior to my visit, so review by staff is quick and easy.  I've had some major emerging health issues over the last year and Dr. Streck has been wonderful.  She is patient, supportive, compassionate and explains terms in a manner that is easy for me to understand. She quickly responds to questions I send to her through the MUSC mychart portal, unfortunately, a rarity these days. While I'm not sure where my journey will take me, having Dr. Maria Streck, is a constant I can count on.

Harrison Mill _{on Google}

Oct 13th, 2022

I had an 11:15AM appointment I made through their appointment service. I drove over 30 minutes to get their because the other location I normally go to was booked through the week. Right before I pulled in I got a call from someone at this location telling me that they could not see me and don't have the time in their schedule.
I had a CONFIRMED appointment. I even offered to stay and wait until they could see me, I was told they couldn't even do that. What a joke. Wasted an hour going back and forth with zero compensation or effort in making this right. If you want to be treated like a human being see another office. The front desk is awful.