Alamo Rent A Car

MILA ORFORD _{on Google}

Jun 23rd, 2021

Flight canceled due to weather. They wanted to charge me $400 more to pick up the same car the next day. Horrible CS

Shay Santos _{on Google}

May 17th, 2021

We booked an economy car in January for our stay at Hilton Head in March. Not only did Alamo not have a vehicle for us, but the agent told us to come back four hours later. She gave me the direct phone number to the desk so I could call before heading back to the airport (using Uber). Well no answer and a full mailbox on that line. I took an Uber back to the airport and was told we were 10th on a waiting list. Evidently RESERVATIONS DO NOT MATTER as Alamo will not honor them. The agent was still there and said to call back in the morning. I did that and no answer. Thanks Alamo - you cost back and forth to the hotel, bike rentals, and Uber rides to Savannah so that we could honor our pre-paid tour commitments. If only your company was HONEST with us, we could have made other plans. I will NEVER RENT from ALAMO again. The company does not care and neither does the staff. Thankfully Yellow Cab and Apple Transportation have ride options. BEWARE of ALAMO they will blame everything on one excuse or another. Just be honest.

J GEORGE _{on Google}

Apr 2nd, 2021

I reserved a car for pick up today. I had a confirmation number. When I arrived at the airport, I was told there was no car for me. NO offers to get one tomorrow or try to rectify their error! The associate did not act like this was wrong or unusual or anything. I won't be using Alamo again.

Rob V _{on Google}

Aug 8th, 2020

Russell was top notch with customer service delivery and follow up. These guys know how to rent cars. Best in area period.