East Side Pediatrics

( 45 Reviews)
East Side Pediatrics
285 Governor St
Providence, RI 02906

Hours of Operation

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:00 AM - 5:00 PM
  • Tuesday: 8:00 AM - 5:00 PM
  • Wednesday: 8:00 AM - 5:00 PM
  • Thursday: 8:00 AM - 5:00 PM
  • Friday: 8:00 AM - 5:00 PM

Chamber Rating

2.6 (45 reviews)
15
2
0
4
24

About

East Side Pediatrics is located at 285 Governor St in Providence, Rhode Island 02906. East Side Pediatrics can be contacted via phone at (401) 383-4411 for pricing, hours and directions.

Contact Info

  •   (401) 383-4411

QUESTIONS & ANSWERS

What is the phone number for East Side Pediatrics?

The phone number for East Side Pediatrics is: (401) 383-4411.


Where is East Side Pediatrics located?

East Side Pediatrics is located at 285 Governor St, Providence, RI 02906


What is the internet address for East Side Pediatrics?

The website (URL) for East Side Pediatrics is: http://www.eastsidepediatrics.net


What days are East Side Pediatrics open?

East Side Pediatrics is open:
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM


How is East Side Pediatrics rated?

East Side Pediatrics has a 2.6 Star Rating from 45 reviewers.


Hours of Operation

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:00 AM - 5:00 PM
  • Tuesday: 8:00 AM - 5:00 PM
  • Wednesday: 8:00 AM - 5:00 PM
  • Thursday: 8:00 AM - 5:00 PM
  • Friday: 8:00 AM - 5:00 PM

East Side Pediatrics Reviews

Overall Rating

Overall Rating
( 45 Reviews)
15
2
0
4
24
Write A Review
Mel P
Oct 28th, 2021

We’ve only been using this practice for two years. The front desk staff is EXTREMELY rude and insensitive to parents with sick children. They do feel like they are the doctors and the practice cannot run without them.
In the spring I had to call 3 times to speak with someone about my sick child and the answer was always “we called and left a message”. No you didn’t. Must’ve not been the right number if you did. I ignored this and decided to stick with them and had to call for a sick visit 6 months later and we’re going on day 4 of no call back. Thankfully I didn’t wait around for them - but how is this a doctors office?! How are you supposed to trust them when they can’t even return a call when your child is sick?!
I had a concern and asked for a urine test for my child, and they billed me for the test but never gave me the results despite me calling several times for them! Didn’t even get anything in the mail confirming anything other than a bill.
I haven’t seen every doctor there but Dr. Farb is our doctor - she’s awesome. One of the male doctors there was also very helpful on one of our sick visits, patient & listened to my concerns, pulled my child’s record and provided helpful advice and solutions. Dr. Farrell was very dismissive on my next sick visit. Didn’t pull my child’s record to see any history and why I was concerned. This was also post Covid and everything was “everyone’s been out more now so people are coming in over regular stuff because kids haven’t been exposed to germs in a year”. You don’t know what kids have been exposed to what. My concern wasn’t “regular” as my child has had a history of respiratory issues prior to Covid and instead of looking at the records, she suggested medicine that has not worked in the past. Extremely disappointing and felt like a waste of my time.
AVOID THEM and if you’re looking at reviews look at the more recent ones. After Covid, they’ve been much worse especially the front desk staff. Who’s sitting behind a closed glass window they won’t open even though they’re asking you a million questions you can barely hear and you’re both wearing masks at a safe distance. Also, disregard any sign that says wait for check out - apparently check out is only done from your car and if you have a copay, it’s billed to you - but they only BARK that at you once you’re waiting in line to check out and then yell about what your kid was seen for in front of other parents and their children.


J Lopez
Sep 28th, 2021

The reviews here should be read before any encounter with this practice. Drs who I have had interaction with were professional. I can’t say the same for the “front desk people”. They think the practice depends on them to be successful. I can’t believe that Jenny is a manager. Definitely in need of staff reconsiderations.


indie life98
Sep 19th, 2021

The receptionist was extremely rude and not helpful. My 2 year old didn't have a mask so I asked if they had an extra mask for her, she told my no and said I had to leave the office and would not let me reschedule her appointment. She told me I had to reschedule from the car.


Katya Bykova
Sep 4th, 2021

We've had incredible experience with this practice! Dr. Morocco is an amazing doctor whom we fully trust. He is very thorough with the check ups and explains everything in detail so we can make the best decisions for our son. The practice has also been extremely accommodating from whenever we need an urgent visit or have a special care request. We couldn't recommend Dr. Morocco enough!


JUS FOREVER
Aug 6th, 2021

DO NOT GO HERE!!! The staff is incredible rude and ignorant. Dr Myatt was very interested in vaccinating my child. After I refused, the dynamic of the conversation changed. We basically were told to find another Dr if we're not vaccinating our child. Which we did. Unfortunately, it took 87 days for the drs office to receive the records from east side pediatrics. They are not good people at the practice and I would not TRUST THAT DR!


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Overall Rating

Overall Rating
( 45 Reviews)
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24
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