Citizens

Peter Cabral _{on Google}

Feb 28th, 2024

Went there on 2/17/2024. It was exactly 11:58 am two minutes to close and as Im about to open the front door to go inside the staff locked the automatic on the door lock. Thats a really nice way to treat my company that uses this bank and for all my banking needs and my personal banking. This branch is way different on how they treat their clients very disappointed since I had to withdraw money to pay my employees. Ive had other staff at the Portsmouth branch 5 minutes pass their closing time and on a Saturday too come and open the door and assist with my needs.

Alec Silva _{on Google}

Oct 29th, 2023

walked in thinking I was only going to be a customer for two months while I completed a new customer promotion that I received in the mail, ended up meeting Donna and getting unbelievable service from a banker that I did not expect from a commercial bank. She went above and beyond with follow up, even a small error resolution which she promptly handled, and now they have gained a customer for life thanks to her! Thank you Donna and Middletown citizens!

Jeff Fox _{on Google}

Oct 13th, 2023

Pretty glad they've put virtual assistants in here at the drive- thru. If I'm lucky I might get virtual assistance. Quite the construction going on currently, although it still seems functional. I don't believe the bank building is open while it's under reconstruction, but it's ok. Next gen virtual assistance is available

Jennifer Arvayo _{on Google}

Oct 20th, 2022

Went there to cash a check that was written off their bank and they refused to cash it. Was told to go deposit at my bank or open a new account. Yet if you open a new account with them the funds will be on hold. Makes no sense that they will not cash a check drawn off their bank.