Fitness Headquarters

( 4 Reviews)
Fitness Headquarters
865 Scranton Carbondale Hwy
Scranton, PA 18508

Hours of Operation

  • Wednesday: 10:00 AM - 5:00 PM
  • Thursday: 10:00 AM - 8:00 PM
  • Friday: 10:00 AM - 5:00 PM
  • Saturday: 10:00 AM - 4:00 PM
  • Sunday: Closed
  • Monday: 10:00 AM - 5:00 PM
  • Tuesday: 10:00 AM - 5:00 PM

Chamber Rating

4.3 (4 reviews)
3
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About

Fitness Headquarters is located at 865 Scranton Carbondale Hwy in Scranton, Pennsylvania 18508. Fitness Headquarters can be contacted via phone at (570) 342-5003 for pricing, hours and directions.

Contact Info

  •   (570) 342-5003

QUESTIONS & ANSWERS

What is the phone number for Fitness Headquarters?

The phone number for Fitness Headquarters is: (570) 342-5003.


Where is Fitness Headquarters located?

Fitness Headquarters is located at 865 Scranton Carbondale Hwy, Scranton, PA 18508


How big is Fitness Headquarters?

Fitness Headquarters employs approximately 20+ people.


What days are Fitness Headquarters open?

Fitness Headquarters is open:
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM


How is Fitness Headquarters rated?

Fitness Headquarters has a 4.3 Star Rating from 4 reviewers.


Hours of Operation

  • Wednesday: 10:00 AM - 5:00 PM
  • Thursday: 10:00 AM - 8:00 PM
  • Friday: 10:00 AM - 5:00 PM
  • Saturday: 10:00 AM - 4:00 PM
  • Sunday: Closed
  • Monday: 10:00 AM - 5:00 PM
  • Tuesday: 10:00 AM - 5:00 PM

Fitness Headquarters Reviews

Overall Rating

Overall Rating
( 4 Reviews)
3
0
0
1
0
Write A Review
Tony Nalaschi
Jun 16th, 2020

Very good Carmen is an absolute professional.


LISA LONG
Sep 4th, 2018

Got a new treadmill from here. Great guys, very nice and professional delivery and service. Pleasure to do business !


Michael Wescott
Mar 29th, 2018

Better pricing then ordering from online. Staff is very friendly as well.


Amy Amendola
Jul 21st, 2016

I purchased a treadmill and a bike in 2013. I chose this store over a chain store or a sporting goods store because of the expertise of the salesman in the Scranton store and the quality of the equipment. I paid extra for the assembly and delivery of the equipment. In 2016, I had movers come to take the treadmill apart and move it to a different location. I was standing in the room when they tried to remove the top and the 6 bolt heads were rounded out and the allen wrench would not work to turn them.
I phoned into service and talked to Chris who told me I should go buy new bolts at the hardware store. I asked if he would replace him since his installers made the mistake when they put the machine together initially. His response was, "how do I know your movers didn't ruin the bolts" and I should just go get them myself, they are $2.00 worth of bolts.
I do not feel this is an acceptable response to a customer who purchased a treadmill AND a bike on the same day and paid for assembly and delivery.
If the cost of 6 ruined allen head bolts is so little, why wouldn't a store make a customer happy and order new bolts? The sales department is wonderful but the service department is lacking in courtesy and good business practice.
After looking into purchasing bolts, they are $8.50 for a set of 4 to order onlinle. I would need two sets to get 8 bolts costing me $17.00 and a 10 day wait for standard shipment or a trip to a specialty hardware store looking for six M8 x 60mm roundhead countersunk bolts. These are specialty bolts, most hardware stores will not carry this thread/length combination in a roundhead countersunk bolt. This is certainly more involved than $2.00 worth of bolts from the hardware store like the service manager Chris told me.
I am disappointed in the quality of the service.


Overall Rating

Overall Rating
( 4 Reviews)
3
0
0
1
0
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