Excel Plumbing Heating & Air

Excel Plumbing Heating & Air
Yext Power Listing.

Chamber Rating

Verified Member
3.7 - (33 reviews)
21
0
1
2
9
Read Our 33 Reviews

Chamber Rating

Verified Member
3.7 - (33 reviews)
21
0
1
2
9
  • Avery Kronstadt

    Highly recommend these guys
    Dec 29th, 2023

  • Kasey Wiest


    Dec 20th, 2023

  • Andre Abney

    This abad company they did my bathroom floor tore up the floor and threw it under my bath tub did not tore the floor up just in blocks. Don't don't use this company they just out to get ur money
    Sep 13th, 2023

  • Rasheeda Finney

    I was referred to this company by another company. The worse customer service. Guy supposed to come give a estimate between 9-1. He had a cancelation in wanted to come befor 8am. Which i explained i had to take my child to daycare and their will be no one here. Ive waited for 2 day for this company to come out. He got nasty told me they didn't tell him 9 am - 1. He then told me to call the office to reschedule. I called the office, the not so nice receptionist explained he had a cancelation that's why he's available. I told her i understand but I wont be here until the time chosen, she told me to calm down and he'll come back later. Naw, im good. Not professional at all. Especially during a time people are having crisis. Learn to communicate better. We spending our money and it a choice on who we choose to do the work. Will not use this company..
    Jul 25th, 2023

  • Jackie Hewitt

    UPDATE- I just called again and spoke the the VERY IGNORNANT secretary samantha who stated I dont know why they told you 7-14 days because its actually 4-6 weeks DONT WASTE YOUR MONEY OR ENERGY WITH THESE PEOPLE. our water supply in the driveway burst 11/10. we had no running water until thanksgiving (not necessary solely due to excell- it was a combination of them having limited holiday availability and the city waiting for permits). they came the morning of 12/1 to fix the issue and it was resolved before the afternoon. they did dig up part of our driveway and street. the street has since been repaired and repaved but we are STILLLLL waiting for our driveway to be fixed. they told us 7-14 days- it is now 1/6 WAY OVER THAT TIME FRAME. I called and left a message with their answering service and was told I would receive a call back but that was over 2 weeks ago. this is absolutely ridiculous. based on this lack of communication and action I would NEVER recommend them. Service: Outdoor plumbing system repair
    Mar 28th, 2023

Read Our 33 Reviews

About
Excel Plumbing Heating & Air

Excel Plumbing Heating & Air is located at 7136 James St in Philadelphia, Pennsylvania 19135. Excel Plumbing Heating & Air can be contacted via phone at (215) 288-7800 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for Excel Plumbing Heating & Air?

A The phone number for Excel Plumbing Heating & Air is: (215) 288-7800.


Q Where is Excel Plumbing Heating & Air located?

A Excel Plumbing Heating & Air is located at 7136 James St, Philadelphia, PA 19135


Q How big is Excel Plumbing Heating & Air?

A Excel Plumbing Heating & Air employs approximately 20+ people.


Q How is Excel Plumbing Heating & Air rated?

A Excel Plumbing Heating & Air has a 3.7 Star Rating from 33 reviewers.

Ratings and Reviews
Excel Plumbing Heating & Air

Overall Rating

Overall Rating
( 33 Reviews )
21
0
1
2
9
Write a Review

Avery Kronstadt on Google

image Highly recommend these guys

Business Response on Google Jan 5th, 2024
Thank you for your awesome review. It was a pleasure working with you

Kasey Wiest on Google

image

Business Response on Google Dec 14th, 2023
Is there a reason for your one star review? I am sorry that our services did not meet your standards. Please contact our office and maybe we can rectify the issue .

Andre Abney on Google

image This abad company they did my bathroom floor tore up the floor and threw it under my bath tub did not tore the floor up just in blocks. Don't don't use this company they just out to get ur money


Rasheeda Finney on Google

image I was referred to this company by another company. The worse customer service. Guy supposed to come give a estimate between 9-1. He had a cancelation in wanted to come befor 8am. Which i explained i had to take my child to daycare and their will be no one here. Ive waited for 2 day for this company to come out. He got nasty told me they didn't tell him 9 am - 1. He then told me to call the office to reschedule. I called the office, the not so nice receptionist explained he had a cancelation that's why he's available. I told her i understand but I wont be here until the time chosen, she told me to calm down and he'll come back later. Naw, im good. Not professional at all. Especially during a time people are having crisis. Learn to communicate better. We spending our money and it a choice on who we choose to do the work. Will not use this company..

Business Response on Google Aug 7th, 2023
I apologize you had a bad experience. Our service tech had a cancellation and called to come to your home earlier than scheduled. He just asked you to call the office to reschedule to make sure we return. My technician was scheduled for 9am-12 pm . You called the office yelling and you were very upset that he called early. You were still on the schedule for 9am - 12pm. Instead of listening to the customer service rep you continued to be very irate that we actually wanted to come early and did not let the customer service rep speak. Again, I apologize that we wanted to come early. Our technician was also available to come to your home at 9:30 am but you cancelled.

Jackie Hewitt on Google

image UPDATE- I just called again and spoke the the VERY IGNORNANT secretary samantha who stated I dont know why they told you 7-14 days because its actually 4-6 weeks DONT WASTE YOUR MONEY OR ENERGY WITH THESE PEOPLE.
our water supply in the driveway burst 11/10. we had no running water until thanksgiving (not necessary solely due to excell- it was a combination of them having limited holiday availability and the city waiting for permits). they came the morning of 12/1 to fix the issue and it was resolved before the afternoon. they did dig up part of our driveway and street. the street has since been repaired and repaved but we are STILLLLL waiting for our driveway to be fixed. they told us 7-14 days- it is now 1/6 WAY OVER THAT TIME FRAME. I called and left a message with their answering service and was told I would receive a call back but that was over 2 weeks ago. this is absolutely ridiculous. based on this lack of communication and action I would NEVER recommend them. Service: Outdoor plumbing system repair

Business Response on Google Jul 16th, 2023
We received your job right before the Thanksgiving Holiday 11/22/2022 and acquired the permits and scheduled the job as soon as the City would allow. Concrete after an excavation is done 2-4 weeks after the dig to allow for the ditch to settle, weather permitting . There was 3 rain days that we could not pour concrete and two holidays in there. The job was done 12/1/2022 concrete was completed on or right before 1/11/2023. The Street work is completed by the City of Philadelphia not Excel Plumbing. I am sorry that you find it necessary to blame Excel for what the City is responsible for.

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