East Falls Nailery

Terrible experience overall. I came with three friends, and three of us got classic manicures. First of all, the website said that a classic manicure was $15 but they charged us $20 each. Secondly, My other friend wanted her eyebrows done but they only offer waxing, and no threading (also not mentioned on their website). Third, their staff cannot speak English so it was very difficult for us to understand them and vice versa. Fourth, the nail samples that they have on display were not clearly labeled which ones were gel vs regular vs powder, and every time we asked for a color, instead of telling us how the samples were organized, they would just tell us no. This happened at least 8 times. One woman finally explained the system to us after many tries, but even after that, my friend asked for a color but was refused and told that was only offered in gel. When we were walking in, we clearly said that we all wanted classic manicures, yet the woman who did mine started prepping my nails for acrylic, and when I stopped her just before she started putting the nails on, I very clearly said again Sorry, I wanted a classic manicure. Regular. She just stared at me for a few seconds and then started prepping my nails again. This time, she prepped my nails for a gel manicure, and applied the base coat and everything. When I repeated that I wanted a regular mani, she said too late and then I said I couldnt pay for a gel manicure. She then sighed loudly and then proceeded to aggressively file off the gel base coat. The manicures for all three of us were not badly done, but the experience was overall so displeasing that we will not be returning to this salon.
Mar 21st, 2023

BEST PEDICURES! Services: Pedicure, Acrylic nails
Feb 17th, 2023

Jan 19th, 2023

Nana is the best!!
Dec 6th, 2022

Emily is very professional and so patient.
Nov 9th, 2022