Live whatever lifestyle you want but when Manager ? Mr John gets contemptuous with a customer because his present answers are deemed inadequate his prissiness is neither cute nor professional. ISpecificifically which one is on top would render the answers of account or routing from most human beings, but Mr. John is so in his own head with being feminine that he just kept repeating routing on top checking on bottom with the cadence of a preppy rapper. No Thanks. Don't be fooled when he turns on the sugary pleasantries for the next customer as if playing reindeer games. And when you call to get the names of the two tellers working this morning, he bangs the phone as if the bank is his personal alternative club. I'll be calling Corporate. I know his more nice coworker has to affirm that he was marvelous, but talk to him for 5 minutes and you will see the kitty cattiness come out. 3 star average out of 5 says this is a bank problem not a me problem. Mar 27th, 2024
Pranathi Tupakula
Extremely poor customer service for even high loyalty status members. Nov 17th, 2023
Jaylens Daddy
One of the safest locations around. It's in a well-lit portion of University City on University of Pennsylvania's campus. I prefer to use this ATM location at night Mar 21st, 2023
Live whatever lifestyle you want but when Manager ? Mr John gets contemptuous with a customer because his present answers are deemed inadequate his prissiness is neither cute nor professional. ISpecificifically which one is on top would render the answers of account or routing from most human beings, but Mr. John is so in his own head with being feminine that he just kept repeating routing on top checking on bottom with the cadence of a preppy rapper. No Thanks. Don't be fooled when he turns on the sugary pleasantries for the next customer as if playing reindeer games. And when you call to get the names of the two tellers working this morning, he bangs the phone as if the bank is his personal alternative club. I'll be calling Corporate. I know his more nice coworker has to affirm that he was marvelous, but talk to him for 5 minutes and you will see the kitty cattiness come out. 3 star average out of 5 says this is a bank problem not a me problem.
Business Response on GoogleMar 30th, 2024
It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Kiara
Pranathi Tupakula on Google
Extremely poor customer service for even high loyalty status members.
Business Response on GoogleNov 11th, 2023
Hi, Pranathi. We are disappointed to hear this and would like a chance to connect. Please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. Privately message your name, Zip code, phone number, and best time to contact you. Please remember: Don't include account numbers or Social Security numbers for security reasons and check to ensure you are using our verified accounts. A member of our Social Media Client Care team will be happy to review your concern. ^amanda
Jaylens Daddy on Google
One of the safest locations around. It's in a well-lit portion of University City on University of Pennsylvania's campus. I prefer to use this ATM location at night
Business Response on GoogleMay 30th, 2022
Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^kiara
Perry Johnson on Google
Good
Business Response on GoogleNov 14th, 2022
Hi Perry. Thank you for the positive review about your recent experience with Bank of America. We appreciate you taking the time to let us know. ^susan