Chamber Rating

2.3 - (3 reviews)
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0
0
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2
Read Our 3 Reviews

Chamber Rating

2.3 - (3 reviews)
1
0
0
0
2
  • Lena Odell


    Mar 19th, 2020

  • aziz azan


    Jun 4th, 2015

  • Kieonna Harris

    As I am about to check out of Extended Stay America located at 9000 Tinicum Blvd in Philadelphia, Pa I can't help but think of how miserable of an experience my family and I had this weekend. We had three different reservations and called prior to check-in to see if we could get an early check-in. The receptionist explained to us that the earliest we could check-in would be 1pm. When we arrived at the hotel a little after 1pm the receptionist told us we could not check-in until about 2:30pm. We were stuck with what to do next. We went with our gut feelings and paid for our reservations before leaving the hotel. Prior to leaving we asked that our rooms be as close together as possible. The receptionist proceeded to write our information down on a clip board and when we attempted to give the 3rd parties information she assured us all was well and she would call us by 2:30pm. Well the time had come and gone and we still had no call back. Later when we came to check-in we were not placed as close as possible. The customer service alone was despicable. The receptionist was upset because we were upset. Instead of being apologetic they wanted to be argumentative. Laundry for the facility is done on site right behind the front desk. Linen were dragging on the floor and when I got to my room linen that was placed in my suite had stains in it and was scarce! When we went to the front desk to request linen we could not get more linen unless we brought down our used linen! This is supposed to be a smoke free facility but the floor smelled nothing short of cigarette smoke. I would not send an animal to sleep here! Not to mention you have to pay $12.95 a day for parking as a guest at the hotel but they allowed non hotel guest to park on the property for $10 dollars. Breakfast included was muffins and granola bars! I attempted to leave a review on their Facebook page but apparently they filter what's posted to their page. No one has yet to reach out to me regarding our experience so now I'm going to make this go viral! Please think before booking this location!
    Jun 18th, 2018

Read Our 3 Reviews

About
ATM

ATM is located at 9000 Tinicum Blvd in Philadelphia, Pennsylvania 19153. ATM can be contacted via phone at for pricing, hours and directions.

Contact Info

    Questions & Answers

    Q Where is ATM located?

    A ATM is located at 9000 Tinicum Blvd, Philadelphia, PA 19153


    Q How is ATM rated?

    A ATM has a 2.3 Star Rating from 3 reviewers.

    Ratings and Reviews
    ATM

    Overall Rating

    Overall Rating
    ( 3 Reviews )
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    Lena Odell on Google

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    aziz azan on Google

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    Kieonna Harris on Google

    image As I am about to check out of Extended Stay America located at 9000 Tinicum Blvd in Philadelphia, Pa I can't help but think of how miserable of an experience my family and I had this weekend.
    We had three different reservations and called prior to check-in to see if we could get an early check-in. The receptionist explained to us that the earliest we could check-in would be 1pm. When we arrived at the hotel a little after 1pm the receptionist told us we could not check-in until about 2:30pm. We were stuck with what to do next. We went with our gut feelings and paid for our reservations before leaving the hotel. Prior to leaving we asked that our rooms be as close together as possible. The receptionist proceeded to write our information down on a clip board and when we attempted to give the 3rd parties information she assured us all was well and she would call us by 2:30pm. Well the time had come and gone and we still had no call back. Later when we came to check-in we were not placed as close as possible. The customer service alone was despicable. The receptionist was upset because we were upset. Instead of being apologetic they wanted to be argumentative. Laundry for the facility is done on site right behind the front desk. Linen were dragging on the floor and when I got to my room linen that was placed in my suite had stains in it and was scarce! When we went to the front desk to request linen we could not get more linen unless we brought down our used linen! This is supposed to be a smoke free facility but the floor smelled nothing short of cigarette smoke. I would not send an animal to sleep here! Not to mention you have to pay $12.95 a day for parking as a guest at the hotel but they allowed non hotel guest to park on the property for $10 dollars. Breakfast included was muffins and granola bars!
    I attempted to leave a review on their Facebook page but apparently they filter what's posted to their page. No one has yet to reach out to me regarding our experience so now I'm going to make this go viral!
    Please think before booking this location!


    Overall Rating

    Overall Rating
    ( 3 Reviews )
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