Valley Heating & Air Conditioning Inc.

Miranda Reich _{on Google}

Jul 19th, 2021

5 stars is not enough for Valley Heating and Cooling! We have been using them over the past few years for AC repair (our unit came with the house when it was built in 2005) and they ALWAYS got to us right away even if they had to squeeze us in. Along with that, they have always been extremely honest about the findings during investigation, and even helped us to get a few more years out of our unit.
This past experience, our AC stopped blowing all together. We called, and they were a little backed up as is typical for anywhere in June-August, Monique worked it out to have someone here as soon as possible. Sadly, our Unit was beyond quick fixes and needed new parts. They were kind enough to price out multiple options for us. One was repairing the old system, one was a new unit of the same size and one was a slightly bigger unit. They were not pushy at all on any of the options, but just gave very objective information which I really appreciated. We decided to bite the bullet and get a new system. It was only another couple grand more & worth it to us to not be sweating the entire summer. It was also very very comparable to other places when I had talked with some of our neighbors. They even offer 0% financing for 3 years which is also incredible so it's not just an immediate hit to your bank account all at once.
On to scheduling, they were very realistic with me on when they could probably do it. It was likely going to be a week later which was fine. Other places we had talked to were 2-3 weeks so I think this was pretty normal to order parts and all of those things. I received a phone call the next day that they were actually able to squeeze me in on Friday of that week!!! Obviously, I was ecstatic that they even went out of their way to try to make that happen. The technicians and another very nice and wonderful man (forgive me for not remembering your names) called to see if they could come the day before for measurements. I was at my office nearby so I was like sure, and I met them at the house. They asked if they could just start now while they were here which was super nice since they really didn't have to start until the following day. They were done & the house was cooling by noon the next day! I'm amazed and in awe by how much Valley Heating & Cooling really cares about their customers. Highly recommend!
P.S. This is 1 week since the job has been complete & our house is cold! Before this, we struggled to keep the home below 75 especially upstairs (we like it between 70-72) during July & August so this is a HUGE improvement. THANK YOU!! Services: AC installation, Thermostat installation

Donna Higinbotham _{on Google}

Jun 16th, 2021

Great company. We would recommend Valley Heating & Air Conditioning to anyone. From the initial call to installation of our furnace and air conditioning unit, we couldn’t have asked for more friendly and efficient service.

Glenn Pattison _{on Google}

Aug 16th, 2020

Valley Heating is by far the best HVAC company that I have ever used. John did a great job diagnosing and fixing my boiler at a very reasonable price. Great job Valley, I am very satisfied.

Ed Murry _{on Google}

Jul 5th, 2021

Update 7/21/2021: My A/C shut down last night. I spoke with Monique at Valley this morning, told her that I have 9 people coming in from out of state to stay the weekend and the house would be an oven. She was very understanding, and had a technician at my door before noon. Dylan, the tech, fixed the problem within 30 minutes and all was well. This is an amazing company with awesome people, and I will continue to trust them with my heating and air conditioning needs.
My furnace broke down on a Friday evening and I called Valley after hours. I received a call back from a technician within 10 minutes. He explained the costs of weekend vs. regular time and we opted to wait until Monday for service. I got a call at 8 AM on Monday, and the technician showed up in 30 minutes as promised. He diagnosed the problem, explained it to me, and offered options with no pressure. The solution that I chose was carried out immediately and the furnace was back working before noon. John the tech was professional and courteous. I will call Valley again if needed.

Mateusz Kruk _{on Google}

Sep 8th, 2020

I am very late writing this review - the work was completed October 22, 2019. I would just like to say I've got the highest praise for Valley Heating & Air Condition. From the moment Chuck came by to appraise the situation (my 38 year old furnace had finally died), to the time his brother Matt came to install the new one with his team, I was confident they'd be able to do a great job. My co-worker recommended them to me, and I was very impressed with the work they performed. If you want a quality job where you don't have to worry about a thing, this is the company you want. Besides, TRANE products are the absolute best. Choose Valley for your next heating or cooling product, you will not be disappointed.
EDIT: June 3, 2020 - John came to do my preventative spring maintenance. There were some issues with the air-conditioning unit, and he went above and beyond to ensure everything was working correctly. Just an awesome guy, I want him to come back every time!