UGI Utilities

Shawn Sottosanti _{on Google}

Jan 12th, 2022

The customer service is terrible. The communication between UGI and it's customers is non-existent and the company tries to siphon money from its users. Was told after buying my home that they were going to upcharge me $400+ dollars due to poor credit, when my lowest score is a 792. Those who run this operation know what they provide is a necessity, and if they ran an organization that their users happiness was more vital to their success, they would likely fail miserably.
1/14/21- Update: Still the worst. That is all.

Jeff Slowek _{on Google}

Jun 2nd, 2021

Zero stars would be too kind.. No-showed me twice in 7 days to turn on my gas and wasted a grand total of 15 hours of my life waiting. I decided to forget the gas water heater and am going with electric instead. EVERYTHING that is wrong with monopolies is on full display at UGI.

Kathiria De la cruz _{on Google}

Oct 13th, 2020

(Translated by Google) Some representatives must understand and be patient when treating a client, some like me are not bilingual and we are not to blame for only speaking Spanish. unfortunately he touched me and he even got upset to a point that the same interpreter asked him to speak to him more slowly because he raised his tone of voice
(Original)
algunos representantes deben de entender y tener pasiencia a la hora de tratar a un cliente, algunos como yo no somos bilingues y no tenemos la culpa de solo hablar español. lamentablemente me toco y hasta se altero a un punto que el mismo interprete le pidio que le hablara mas despacio porque subio su tono de voz