- (503) 832-7614
Questions & Answers
Q What is the phone number for CenturyLink?
A The phone number for CenturyLink is: (503) 832-7614.
Q Where is CenturyLink located?
A CenturyLink is located at 435 NE Church St, Portland, OR 97211
Q What days are CenturyLink open?
A CenturyLink is open:
Friday: 10:00 AM - 10:00 AM
Saturday: 10:00 AM - 10:00 AM
Sunday: 12:00 PM - 12:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM
Q How is CenturyLink rated?
A CenturyLink has a 1.4 Star Rating from 9 reviewers.
Ratings and Reviews
Overall Rating( 9 Reviews )
Mary Dunn on Google
When reaching out to customer service it was exceptionally hard to reach a representative. When I did get someone on the phone it would take an average of 10-15 minutes of previously chatting with the automated system to get a phone number to customer service. 85% of the times I did speak to someone the issues would take a long time to be resolved due to lack of knowledge of the companys technical and billing policies. There were a lot of transfers to other representatives and it would take 30min - 1 hour on average to resolve an issue if there ever we a solution. This experience made me feel like customer service was too complicated and I was being manipulated.
Hugo Moreira on Google
Customer service useless company with malpractice
Rick Ewell on Google
james wilkins on Google
There's no CenturyLink office there
Marielle Mullon on Google
The absolute worst customer service I've experienced anywhere, with any company. Service people installed the wrong modem in my house, then they charged me for a modem I wasn't leasing and on top of it the signal didn't reach 5 feet beyond the modem. I called customer service and they told me they'd stop charging me for the modem lease but didn't. Every time I have an issue it takes a minimum of two customer service calls (each takes over an hour due to menus and hold cycles) to resolve it. The online chat feature could help for quicker customer service if it didn't crash constantly. The website login crashes as well so sometimes I can't access my account to pay my bills. When a technician needs to come to fix my installation, they give me an 8 hour window of when they'll show up and their excuse for making me stay home all day waiting is "covid messed with our appointment slots we can't narrow it down" which makes no sense in March 2022. But on top of that BOTH times the technician has arrived on THE WRONG DAY ENTIRELY. Absolutely terrible service for mediocre internet at worse prices than many competitors. Don't do it, save yourself.
Overall Rating( 9 Reviews )
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Internet Service Provider Near Me in Portland, OR
Portland, OR 97224
(503) 968-8908 ( 13 Reviews )