Verizon

Chris P _{on Google}

Mar 8th, 2024

Super nice guys and store. The guys there really helped me out. Thank you

Carol McCarthy _{on Google}

Mar 7th, 2024

I was dreading having to buy a new phone-but it had to be done. A friend had gone to the 23rd Verizon store and been very complimentary of the staff. Over the series of a week, I worked with Ashton and Emma. They were great! They both were really helpful and willing to answer all my questions, no matter how technoignorant they may have beenAshton and Emma thank you for all your help and being a delight to work with!

Nyx Love _{on Google}

Feb 7th, 2024

Jeremiah was very kind a helpful, I recommend this Verizon store over any.

Christine Salvarani _{on Google}

Jan 18th, 2024

Customer service was poor. I came in trying to replace my phone and they said I couldn't without my id (which had just gotten stolen). I offered numerous other ways to prove my identity (pictures of my id etc) but this was refuted. I came back with another form of id and they said it was too close to closing. Literally had they been friendly and reasonable the first time I was there I would have avoided wasting my time. Team is friendly but clearly needs better training to avoid frustrating customers.

Luke N _{on Google}

Nov 19th, 2023

If you want atrocious customer service, from corp reps who are totally incapable of fixing the mistakes of incompetent sales staff, this is absolutely the phone company for you!
Clearly all that extra $$ spent for maybe slightly better coverage, maybe, is used to appease shareholders and line C-Suite pockets because it certainly isn't spent on training or developing their team members.
Maybe rather than paying millions to hire B-list celebrities for your commercials you reinvest some of that money back into helping those of us that pay you thousands of dollars per year, by taking your service from shocking to just mediocre??