KDJ Cabinet Design

Dear CJ,Thank you for taking the time to share your feedback with us. We sincerely appreciate your patience and understand your concerns regarding completing your project.We truly enjoyed working with you and are committed to ensuring your satisfaction. Regarding the handle you ordered that was on backorder, we apologize for any inconvenience caused. We strive to complete all aspects of our work professionally and in a timely manner, and we regret that this particular item's availability was beyond our control.Regarding the platform for the Range, we understand that this was an additional request not included in the original contract. We are working diligently to schedule this addition as soon as possible, but due to our pre-existing commitments, there has been a delay. Please rest assured that we are doing our best to accommodate this request in our current schedule.We also recognize that our communication could have been more prompt. Warren has been in touch since the final payment, and we are taking steps to ensure faster and more efficient communication going forward.Your satisfaction is very important to us, and we are committed to resolving these issues to your satisfaction. We would not, nor have we ever ghosted a customer after payment. We are grateful for the opportunity to discuss this further and find a suitable resolution today.Thank you again for your feedback and for choosing KDJ Cabinet Design. We look forward to the opportunity to make this right for you.