Lithia Chrysler Dodge Jeep Ram of Bend Service Center

James Mayo _{on Google}

Nov 20th, 2023

Im on a road trip in my ProMaster, currently passing through Oregon. There was a recall on my vehicle due to the transmission, it was also time for a oil change and tire rotation. I called several RAM dealers in the Portland area while passing through there, the people on those calls were very confused around what the recall required and were a hassle to deal with, some their pricing for a basic service was also insane. One lady was also harping on about the auto workers strike affecting recall inspections which made no sense as most vehicles dont actually need parts replaced. We stressed the fact that our priority was just wanting the vehicle looked at to know if our transmission was affected (our VIN had a recall on it for the transmission inspection).
After such bad experiences on these calls we decided to check out dealers further down on our road trip route. Lithia RAM was the first dealer service department we spoke with that gave us the exact recall inspection information in a complete and concise manner which was extremely refreshing. They were clear on what the recall inspection was and potential next steps pending the inspection outcome. The cost of a service was also in the ~reasonable~ ballpark. So we decided to hold off on the service and recall inspection until we got to Bend.
We had a great experience during the appointment (with some much needed hot chocolate) and were glad we came to this shop for the inspection and service. Everyone we dealt with was polite, professional and knew exactly what they were talking about. Thank you guys and girls!

Dan Robinette _{on Google}

Nov 12th, 2023

Great service

Kas Kas var _{on Google}

Aug 9th, 2023

We purchased a beautiful 2019 Ram 1500 Laramie in Bend, OR. Low miles and a great price! There was a download upgrade that needed to be done and Lithia in Eugene did not charge anything under the 60 day warranty which was great. The finance manager got the loan all hooked up with no surprises. Very nice dude! I would definitely buy from them again. Ask for Sean Benton, the car guy!!

Tony Friederichs _{on Google}

Jul 29th, 2023

Absolute ripoff lying underhanded dealership and staff