Stillwater Designs; Kicker World Headquarters

Peanut Hamper _{on Google}

Feb 17th, 2024

Finally have both, thanx Billfrog & Sandy!!~~

Larry Baker _{on Google}

Nov 12th, 2023

I was blown away. I've lived here 9 years and didn't know they had a place like this. The museum was awesome. I highly recommend it.

Michael Mullen _{on Google}

Oct 22nd, 2023

Garbage products that arrive defective, with apparently no warranty in Canada. The staff told me there was a US customs policy that didnt allow them to send warranty items across the border- but when questioned which policy- they could not come up with an answer. I consider that to be a lie because I occasionally receive warranty items from the US. Apparently, there are customs policies that only apply to Stillwater designs.
When pressed on that issue they backtracked and they tried to make me pay shipping costs and create and pay for a mail forwarding service from the US to Canada, on an item I received that was defective. Having to pay again on an item I already paid for- I call that extortion. I paid for a powered subwoofer for $550, received a pile of garbage that never once worked, and then they wanted me to pay another $200 just to get it working?! I would understand having to jump through a few hoops if this was a warranty issue and I used the item for a year and it wore out. But this was a defective product that never once worked. And the company didnt care.
The staff in the troubleshooting department were quite helpful(Kelton-thank you for your help diagnosing and troubleshooting), however everyone else was a nightmare to deal with(David Bellah). Rude and unhelpful. Unwilling to stand behind their own products, cover shipping costs, or replace their own defective item. My advice is to avoid at all cost and deal with a company that actually cares about their customers or their products. Anyone but these guys.
In a day and age where inflation is crippling households, dont bother wasting your money on a company like this who just may take your money and run- like they did with mine.

Enigma _{on Google}

May 5th, 2023

Mr Irby the CEO is a nice guy, can't wait to meet him at Slamology this yr!

james callaway _{on Google}

Mar 25th, 2023

They have a awesome product.