Time Warner Cable Business Class

Oron Wilcox _{on Google}

Sep 19th, 2020

We were having issues with our laptop and they were able to get us in the same day and they had it figured out quickly. Unfortunately we needed a new laptop but they were able to transfer our old hard drive onto a new one. Very polite and professional.

Joel Witkowski _{on Google}

Oct 29th, 2019

Heavy handed tactics from these dinguses. Cold calls saying they found company info on the dark web. Would not do business with them. Plus, I found all their company info on the dark web! Scary!

letmepicyou only _{on Google}

Mar 20th, 2019

So after NUMEROUS attempts to send some photos to the email of a local body shop, and NUMEROUS rejections that read as follows:
"User mailbox exceeds allowed size (and then the email addy)"
So I called ACC Norwalk, and was told this was "A default setting for security."
A default setting for security. And that he "bumped it up a little bit".
Only I still can't send photos.
Here's the rub. He didn't know that I have above-average computer knowledge (I'm A+ certified, and yes, that's the lowest of qualifications). But here's what I DO know. That setting a small attachment size limit has NOTHING to do with security.
I'm going to go on the record and say that this is actually a LIE.
I supposed ACC Norwalk sees a lot of 30, 40, 50 meg size viruses? No, most of the viruses I've seen in the wild (and I've seen LOTS) are, at most, a few K in size. If they were huge, they wouldn't be very effective.
Setting a small file attachment size serves one purpose and one purpose only.
It saves them server space and saves them money. It has absolutely NOTHING to do with security, and EVERYTHING to do with not providing their customers with industry-standard email because that's too expensive for them.
If it's too expensive, get out of the biz.
File sizes for email attachments should be 50+ meg for each attachment MINIMUM. This is 2019. This business is being poorly served with these restrictions, and I will recommend they seek other services.