Altercare Cuyahoga Falls

( 35 Reviews)
Altercare Cuyahoga Falls
2728 Bailey Rd
Cuyahoga Falls, OH 44221

Chamber Rating

2.5 (35 reviews)
8
4
1
6
16

About

Altercare Cuyahoga Falls is located at 2728 Bailey Rd in Cuyahoga Falls, Ohio 44221. Altercare Cuyahoga Falls can be contacted via phone at (330) 929-4231 for pricing, hours and directions.

Contact Info

  •   (330) 929-4231
  •   (330) 929-4231

Services

  • ALTERCARE
  • COMMERCIAL INSURANCE PLANS
  • INTERMEDIATE CARE
  • MEDICAID
  • REHABILITATION
  • SKILLED NURSING
  • TRANSITIONAL CARE

Payment Methods

  • MasterCard
  • Visa

QUESTIONS & ANSWERS

What is the phone number for Altercare Cuyahoga Falls?

The phone number for Altercare Cuyahoga Falls is: (330) 929-4231.


Where is Altercare Cuyahoga Falls located?

Altercare Cuyahoga Falls is located at 2728 Bailey Rd, Cuyahoga Falls, OH 44221


What is the internet address for Altercare Cuyahoga Falls?

The website (URL) for Altercare Cuyahoga Falls is: http://altercareonline.com


How is Altercare Cuyahoga Falls rated?

Altercare Cuyahoga Falls has a 2.5 Star Rating from 35 reviewers.


Altercare Cuyahoga Falls Reviews

Overall Rating

Overall Rating
( 35 Reviews)
8
4
1
6
16
Write A Review
Crystal Eldridge
Oct 23rd, 2021

My father was in Altercare of Cuyahoga Falls last January & was in bad shape...my initial experience with the building was less than stellar due to the sewage smell & age of the building. Since that time, my father has been in another facility that did not rehab him. He is currently back in Altercare of Cuyahoga Falls & they are truly making a difference in his health. While it's not the most beautiful facility THEY DO THE WORK THAT MATTERS!


Alex M
Oct 16th, 2021

This place is so terribly run from the company down to the new management. The new management is young, new, and rude to the people who work there. The place is deserted with hardly any staff and not enough to care for the residents. The good reviews are written by their own staff which is sad. It’s really gone downhill recently.


Julie Burnett
Oct 13th, 2021

It’s exciting to see great new staff members joining the team as we anticipate the coming renovations. It’s a fabulous time to be a part of Altercare of Cuyahoga Falls! These have been challenging times, but I’m so proud to be a part of this team that had not one single loss of life due to Covid!


Jessica McBride
Oct 8th, 2021

My mother has been at this facility three times. We were satisfied after her first hip surgery and the care she received in 2010, but when we returned the second time in 2018, we were hugely disappointed and disgusted. Care was lacking, staff had attitudes, the facility was ran terribly.
My mother is currently there for the third time, she demanded she go back to this facility because she loved it so much the first time around. I’m so happy to say, under new management, and with the current staff, I see such a positive change in this place. No, it’s not perfect, and the structure leaves much to be desired, but the staff, atmosphere, and attentiveness of the management team to correct any concerns has made this stay amazing so far. I’m hopeful that it stays this way and doesn’t go back to how it was just a few years ago.


Erik Lichtenberger
Sep 26th, 2021

This is Deb L. I would give this place zero stars if I could. My mom was here from June -Sept. 2021 and I brought her to my house after that because the care was so bad . There are not enough aides , and anyone who needs extra help with bathing, toileting , and getting in a wheelchair will wait a long time for help . My mom is mentally fine, but she is old, obese and a double amputee. She needs a hoyer lift to get in and out of bed. I visited her every day for the 3 months she was there , and she routinely was left in bed until afternoon or later because no one made the time to get her up. She routinely waited for a bedpan, and often was left on the bedpan for a long time. Try sitting on a bedpan for 40 minutes and see how bad it feels. It hurts and it is demeaning. I complained to management many times about many issues and they were of no help. They only care about making money, not the residents whose insurance pays their salary! They eventually called me a troublemaker and threatened to take away my visiting privileges with my mom if I didn't quit making waves . Many of the other residents had the same problems as my mom. Talk to several residents in a nursing home about their care before making a decision. Don't just trust the Medicare.gov website and certainly don't trust a guided tour by management! I wish I had talked to residents first - I would have never picked Altercare on Bailey Rd.


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Overall Rating

Overall Rating
( 35 Reviews)
8
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6
16
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