Courtyard by Marriott Cleveland University Circle

( 654 Reviews)

Hours of Operation

  • Friday: 24 Hours
  • Saturday: 24 Hours
  • Sunday: 24 Hours
  • Monday: 24 Hours
  • Tuesday: 24 Hours
  • Wednesday: 24 Hours
  • Thursday: 24 Hours

Chamber Rating

Verified Member
4.2 (654 reviews)
343
205
53
29
24

About

Cleveland OH Hotel: The Courtyard by Marriott Cleveland University Circle offers contemporary and comfortable accommodations in Cleveland, OH. This Cleveland OH hotel is perfect for business or leisure travel.

Contact Info

Services

  • Complimentary WiFi Available in Public Space
  • Outdoor Terrace
  • Complimentary Shuttle Service within 2 mile radius
  • Indoor Pool
  • On-site Fitness Center
  • Meeting Room

Brands

  • Courtyard By Marriott

Languages

  • English

Payment Methods

  • AMERICANEXPRESS
  • VISA
  • MASTERCARD
  • DISCOVER
  • DINERSCLUB

QUESTIONS & ANSWERS

What is the phone number for Courtyard by Marriott Cleveland University Circle?

The phone number for Courtyard by Marriott Cleveland University Circle is: (216) 791-5678.


Where is Courtyard by Marriott Cleveland University Circle located?

Courtyard by Marriott Cleveland University Circle is located at 2021 Cornell Road, Cleveland, Ohio 44106


What is the internet address for Courtyard by Marriott Cleveland University Circle?

The website (URL) for Courtyard by Marriott Cleveland University Circle is: https://www.marriott.com/hotels/travel/clece-courtyard-cleveland-university-circle/?scid=45f93f1b-bd77-45c9-8dab-83b6a417f6fe&y_source=1_MjgxODcwNC01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


How big is Courtyard by Marriott Cleveland University Circle?

Courtyard by Marriott Cleveland University Circle employs approximately 20+ people.


What days are Courtyard by Marriott Cleveland University Circle open?

Courtyard by Marriott Cleveland University Circle is open:
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours


How is Courtyard by Marriott Cleveland University Circle rated?

Courtyard by Marriott Cleveland University Circle has a 4.2 Star Rating from 654 reviewers.


Hours of Operation

  • Friday: 24 Hours
  • Saturday: 24 Hours
  • Sunday: 24 Hours
  • Monday: 24 Hours
  • Tuesday: 24 Hours
  • Wednesday: 24 Hours
  • Thursday: 24 Hours

Courtyard by Marriott Cleveland University Circle Reviews

Overall Rating

Overall Rating
( 654 Reviews)
343
205
53
29
24
Write A Review
Life Of Rihanna
Reviews
Dec 31st, 1969

This hotel have really bad front desk customer service I stayed here for 2 nights on the 2nd day the lights went out and came back on but we did not have no hot water from 2pm when asked can I just check out and get my money back I was told no they working on the problem it should be fixed in a hour 5 hours past nothing 1am came and they put a letter saying they would give me 50 off my room but still no hot water and problems want be fixed to morning and do not contact front desk


Dillon Knesebeck
Reviews
Dec 31st, 1969

Very disappointing experience from the moment we walked in, to when we checked out an hour later. We weren't greeted when we walked in, and we were essentially ignored so the front desk associate and other employees could continue their conversation about their weekend and how they haven't worked with each other in awhile. We were bombarded by flies in the lobby. We weren't given a key until about 20 minutes before we couldn't take it anymore and checked out. We had to have our door unlocked by a very nice and helpful maintenance man. He was literally the only positive of our brief stay.
As for the room itself. The bathroom was nice. The room is very small, the 1970s pull out sofa had a huge white crusty stain on the underside of the cushion, and the 2 inch mattress was a dingy yellow. The main bed had little red spots on the pillow cases and the sheets. Completely grossed out, we packed all our stuff and ate the 180.00 for this gem and slept at home while my wife was still at the hospital after she got out of surgery.


Kelsey Springer
Reviews
Dec 31st, 1969

Get a front desk that actually cares about check-ins and concerns. Good lord. I shouldn’t feel bad about telling someone a light is out or that the bedding obviously wasn’t changed. If you wanna charge high prices, COMPETE!


Kristin Birchard
Reviews
Dec 31st, 1969

As a Marriott reward member, I stay at Marriott hotels frequently. This was by far the worst hotel experience I have ever had. I had to extend my stay due to a family member having surgery. The first front dest associate gave me their "hospital price"($139) he said I should just let them know the next day if I was staying. The next morning I went to the desk, they told me that that rate was now sold out and the woman gave me another rate ($199). I asked to speak to the manager. The manager was rude, lacked compassion and then proceeded to tell me she would charge me $269 because this is their busy weekend and they can book the rooms for the higher rate. That they wouldn't make any money charging me $199. Thankfully, I was able to book a room at another hotel (Not a Marriott) not far. One who had excellent customer service and staff who actually seemed to know what they were doing. I suggest getting your staff on the same page and having your manager take a basic class is customer service.


Duncan S
Reviews
Dec 31st, 1969

Myself and a colleague went to check in here after a dinner meeting only to be told they could not honor our reservations due to over selling rooms for the night. We had booked several days in advance and had reservations confirmed. Manager admitted to knowing there was an issue in the morning and never once tried to reach out to either of us. Can only surmise they hoped we would not show up. Ended up having to move to hotel down the street which fortunately had availability. Would never stay here and will question ever trying to stay at a marriot again.


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Overall Rating

Overall Rating
( 654 Reviews)
343
205
53
29
24
Write a Review
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