The UPS Store

( 71 Reviews)
The UPS Store
1700 W Market St
Akron, OH 44313

Hours of Operation

  • Sunday: Closed
  • Monday: 8:30 AM - 7:00 PM
  • Tuesday: 8:30 AM - 7:00 PM
  • Wednesday: 8:30 AM - 7:00 PM
  • Thursday: 8:30 AM - 7:00 PM
  • Friday: 8:30 AM - 7:00 PM
  • Saturday: 10:00 AM - 4:00 PM

Chamber Rating

3.7 (71 reviews)
45
2
3
3
18

About

The UPS Store is located at 1700 W Market St in Akron, Ohio 44313. The UPS Store can be contacted via phone at (330) 865-5555 for pricing, hours and directions.

Contact Info

  •   (330) 865-5555

QUESTIONS & ANSWERS

What is the phone number for The UPS Store?

The phone number for The UPS Store is: (330) 865-5555.


Where is The UPS Store located?

The UPS Store is located at 1700 W Market St, Akron, OH 44313


What days are The UPS Store open?

The UPS Store is open:
Sunday: Closed
Monday: 8:30 AM - 7:00 PM
Tuesday: 8:30 AM - 7:00 PM
Wednesday: 8:30 AM - 7:00 PM
Thursday: 8:30 AM - 7:00 PM
Friday: 8:30 AM - 7:00 PM
Saturday: 10:00 AM - 4:00 PM


How is The UPS Store rated?

The UPS Store has a 3.7 Star Rating from 71 reviewers.


Hours of Operation

  • Sunday: Closed
  • Monday: 8:30 AM - 7:00 PM
  • Tuesday: 8:30 AM - 7:00 PM
  • Wednesday: 8:30 AM - 7:00 PM
  • Thursday: 8:30 AM - 7:00 PM
  • Friday: 8:30 AM - 7:00 PM
  • Saturday: 10:00 AM - 4:00 PM

The UPS Store Reviews

Overall Rating

Overall Rating
( 71 Reviews)
45
2
3
3
18
Write A Review
Michelle Artis
Sep 28th, 2021

Stopped by store today, 9-27-21 between 12-12:30 to rectify a problem from two weeks ago and encountered the rudest, most condescending, confrontational, argumentative and straight up ignorant employee. This employee should not be in customer service and unfortunately this employee represents your store. Judging by the reviews, I'm not the only customer who had poor service. Check out the review from about a month ago from M Yeager. I've used this location for quite a few years but I will never patronize this location ever again. I'm going to let all my Facebook friends aware of this type of poor service. Customers deserve better!!


Hannah Tharan
Sep 28th, 2021

I would rate a zero if I had an option. I used to like this establishment not because it was close to where I live but the staff was amazing. The new hire, one of the associates that told me that I shouldn’t waste my money and just put my check in the mail box, I told her nicely I wanted to have it have a tracking number, to make sure my rental agency had it on time before the 1st of each month. I asked for ground shipping but no she wanted what she wanted to do, instead she has it go to USPS priority mail.
Yes, as a customer we should’ve made sure it was ground commercial but as a Customer representative, she should’ve done she was told and not give her customers a difficult time.
It’s that time again to turn in rent for October, on Friday the 24th I went in to have my check mailed and asked for Ground Commercial again, she complied and gave me my receipt with the tracking number. I checked on Monday to see where it was, it only said Label created and it’s been like this since the weekend. I called this location on many occasions and was told that it was out for delivery on Monday, again today. Called back again and the man on the phone told me it’s Lost. How is it was out for delivery and over a sudden it’s gets lost during transit? What the heck? I wouldn't be trusting her with anything....
As long she is there I am NOT coming back here ever again! Now I have to deal with paying a late fee to my rental agency!


julie mcleod
Sep 24th, 2021

Always had great customer care! The store even has the best Birthday cards 😊


Marti Yeager
Aug 30th, 2021

Stopped by at about 2.30 to ship a couple of packages. I needed help with an item to be copied and was told by the clerk that she's "brand new" and can't answer any questions and "John is busy, he's the only one who knows about that". So I began the transaction, shipping the first package. When the first package was complete I asked to weigh and prepare the second. She told me my package wasn't ready since I had to talk to John. I explained I wanted them on the same charge. She informed me I should have told her that before she began the purchase. I looked up and she yelled "you ain't gotta look at me like that, it's rude, now step aside, you got a line behind you!". As I waited for my receipt I managed "I apologize". I use your store because it's close. It's always slammed, crowded and in need of more help. I am well aware of the difficulty finding GOOD help. John was trying and was very busy. He has never been rude. He has never been insulting. In future I will drive all the way to chapel hill to use the real UPS facility, where the gentleman there is pleasant, helpful and understands customer care. And use USPS, where I have never been treated like I was today. If she's "brand new", you still have time to remove her and find someone who represents your business more pleasantly.


Donnell Green
Aug 25th, 2021

I sent my sister a calphalon set for her birthday and she recieved a box of lug nuts! 500$ down the drain smh. Don't go there


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Overall Rating

Overall Rating
( 71 Reviews)
45
2
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3
18
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