Amerigas
Chamber Rating
Contact Info
- (336) 884-5711
- (336) 884-5711
- Website
Products
- FLEXIBLE PAYMENT OPTIONS
Services
- RELIABLE SAFE RESPONSIVE
- RESIDENTIAL COMMERCIAL & AGRICULTURE
- UNDERGROUND TANK INSTALLATION
Specialities
- AGRICULTURAL EQUIPMENT
- APPLIANCES
- CARS
- CYLINDERS
- FORKLIFTS
- FUELS
- FURNACES
- GAS
- HEATERS
- LOGS
- METER SYSTEMS
- PROPANE BOTTLES
- PROPANE TANKS
- PROPANE VEHIC
- RVS
- TANK SYSTEMS
- TRUCKS
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Special Considerations
PICK UP
Questions & Answers
Q What is the phone number for Amerigas?
A The phone number for Amerigas is: (336) 884-5711.
Q Where is Amerigas located?
A Amerigas is located at 1729 Bethel Dr, High Point, NC 27260
Q What is the internet address for Amerigas?
A The website (URL) for Amerigas is: http://amerigas.com|AMERIGAS.COM|FACEBOOK.COM/AMERIGAS|TWITTER.COM/AMERIGAS
Q How big is Amerigas?
A Amerigas employs approximately 11-20 people.
Q Is there a key contact at Amerigas?
A You can contact Don James at (336) 884-5711.
Q How is Amerigas rated?
A Amerigas has a 3.6 Star Rating from 46 reviewers.
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Ratings and Reviews
Amerigas
Overall Rating
Overall Rating
( 46 Reviews )Patty James on Google
I never have to worry about an empty tank!! Automatic small monthly payments makes paying the fill ups painless!!
Doris Floyd on Google
I have inquired many times about purchasing my own tank, because the rental cost of a tank is outrageous. I can't believe they don't have one tank to sell.
Bill Duval on Google
Would give zero stars if that was an option. Like others have mentioned, call customer service and you get someone who you can't understand and is useless, plus whose supervisor is never available. We discontinued using them last year because they let our gas run out despite several calls where I was promised someone would be out within a few days. All I want now is to get them to pick their old tank up and just gave up after 15 minutes on the phone with no results. Very very poor customer service.
Jim E. on Yelp
I was out of town for Christmas and came home to see that my propane level had gone down faster than I anticipated, with the cold weather and all, okay. I set up a next day delivery order online at 11:19 AM Tuesday. I had to agree to the $300 expedited delivery charge. Okay, at least I'll get my propane the next day. Nope, Wednesday comes and goes, I keep checking order status online, call in, will be thereby the end of the day. Nope, no delivery. So we turn the thermostat down so we don't run out of propane. Lunchtime Thursday, no delivery, I'm really getting worried now. Finally at 1, the propane delivery shows up, I can turn the heat back up. I call to ask for a partial refund of the $300 expedited fee since they clearly did not deliver the next day. After 30 minutes of hold and going back and forth, I was disconnected, and since it was after 5, I did not call back until today. I call back, spend 40 minutes on the phone with them. They finally come back with, well, we received the order at 4:18 PM on the 27th, so the technically the next business day is the 29th, so no refund. I said wait, even if that were true, I have email and text confirmation that my order was placed before noon, at 11:19 AM on the 27th. The guy goes and talks to the billing department and says best they can do is a $20 refund of the expedited delivery fee. $20!! For delivering my gas more than 48 hours after I order it, almost 2 hours on the phone over 2 days, for lying to me until I called them on it with their own texts and emails, and they come back with that. The worst customer service I've ever had, and at my age, that is saying something. Over a lousy $100 - I was willing to pay the $200 deliver-within-3-days fee, since those are the terms they delivered, not the next day delivery they charged me $300 for, which they clearly did not execute - and they couldn't even honor that. Everything is already so expensive that when you are treated like that, it makes you realize just how unethical and incompetent some people can be. This will be my last time dealing with this company, I will be finding a local propane company that deserves my money. I recommend everyone to do the same.
Melissa S. on Yelp
Wish there was a way to provide a NEGATIVE star rating. Amerigas is the absolute worst company. I signed up for auto fill so i would not run out of LP. It took them over a month to get my tank filled. They told me they would be out to fill my tank several different times, and never came. I was almost out of gas by the time they came to fill my tank. They use foreign countries for customer service, and those reps only know how to read from prefilled scripts. I asked for a Supervisor to call me and was told that Supervisors do not call customers and one was not available to talk to me. Every time i called i was told it would be the next day, the next day, on and on. If you can avoid this company, do so. They are not someone i want to do business with and will be searching for another solution. They own the buried 500 gallon tank and charge for tank rental unless you buy 800 gallons a year from them. They overcharge for their fuel too.
Overall Rating
Overall Rating
( 46 Reviews )Write a Review
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