East Coast Diesel - Charlotte

East Coast Diesel - Charlotte
Yext Power Listing.

Hours

Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Chamber Rating

Verified Member
4.0 - (213 reviews)
148
8
3
8
46
Read Our 213 Reviews

Chamber Rating

Verified Member
4.0 - (213 reviews)
148
8
3
8
46
  • Eugene Eagle

    Have a dual axle 10k lb travel trailer. One of the wheel bearings catastrophically failed. I was stuck on the side of Hwy 15. Called at 6:40 a.m., and they answered right away, offering advice for how to get the trailer safely to the shop on 3 wheels, which was 8 miles away. The mechanic, Jason, was top-notch. He worked hard to find an exact match replacement axle and worked with me to take care of obtaining the parts directly from the OEM with no extra markups. As soon as the axle arrived, the work was completed in a timely manner. He also inspected the bearings of the other axle and repacked them to make sure that they were not at risk of failure as well. The trailer now tows great - the axle alignment seems perfect. It tows better than before. Also, the trailer brakes work again! - before I was getting a warning light about the heavy trailer brakes being disconnected. Jason was friendly, knowledgeable, and great to work with. He was honest and had excellent customer service - quick to respond to texts or calls with questions and status of the repair. Overall, it was a great experience. I will be back for any truck or trailer maintenance needs.
    Apr 4th, 2024

  • A Az

    they never answer calls for 2 months
    Mar 18th, 2024

  • Bow Tied Experiences

    In April 2023, I called on East Coast Diesel to diagnose an electrical issue with my bus. They told me to buy a starter that ran $446 and they also charged me $590 for the diagnosis. A couple days later, my mechanic informed me that East Coast Diesel misdiagnosd the issue and I just needed to replace the starter relay, which was only $30 to replace. So not only did East Coast Diesel cost me well over $1000, they refused to refund the $590 they charged for their error. This later caused a whole bunch of issues with my bank, issues that I'm still dealing with today. From one small business owner to another, this is just bad business. Stay away from these people, they do not care about doing the right thing.
    Feb 9th, 2024

  • Abdul Wahid

    Very unreliable tried 100 times to call always drop by the mechanic probably they dont want to work or either this place has been shut down
    Jan 9th, 2024

  • Mary Foster

    The work completed was great. However, we accidently paid twice due to their accounting error and we have not received a refund. This happened three months ago today. I find that unacceptable.
    Jan 7th, 2024

Read Our 213 Reviews

About
East Coast Diesel - Charlotte

East Coast Diesel LLC (ECD) is a veteran owned certified truck service center. With three locations along interstate 85 (Durham NC, Charlotte NC, and Atlanta GA), ECD specializes in diesel engines, fleet maintenance, and truck repair.We are an ASE certified Napa Truck Center that offers top tier corrective, predictive, and preventive maintenance for tractor-trailers, buses, agriculture equipment, construction equipment, pickup trucks, and other diesel engine vehicles.ECD also offers in-shop, roadside, and onsite services along with 24/7 towing for all vehicles.

Contact Info

Services

  • A/C repair
  • brake repair
  • diesel service
  • engine repair
  • fleet maintenance
  • road service
  • truck repair

Languages

  • English

Specialities

  • diesel engines
  • fleet maintenance
  • truck repair

Payment Methods

  • Cash
  • Discover
  • MasterCard
  • Visa

Amenities

fleet pick up and drop off
24/7 towing
NAPA truck center

Questions & Answers

Q What is the phone number for East Coast Diesel - Charlotte?

A The phone number for East Coast Diesel - Charlotte is: (704) 247-2206.


Q Where is East Coast Diesel - Charlotte located?

A East Coast Diesel - Charlotte is located at 1717 Tar Heel Rd., Charlotte, NC 28208


Q How big is East Coast Diesel - Charlotte?

A East Coast Diesel - Charlotte employs approximately 11-20 people.


Q What days are East Coast Diesel - Charlotte open?

A East Coast Diesel - Charlotte is open:
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM


Q How is East Coast Diesel - Charlotte rated?

A East Coast Diesel - Charlotte has a 4.0 Star Rating from 213 reviewers.

Hours

Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Ratings and Reviews
East Coast Diesel - Charlotte

Overall Rating

Overall Rating
( 213 Reviews )
148
8
3
8
46
Write a Review

Eugene Eagle on Google

image Have a dual axle 10k lb travel trailer. One of the wheel bearings catastrophically failed. I was stuck on the side of Hwy 15. Called at 6:40 a.m., and they answered right away, offering advice for how to get the trailer safely to the shop on 3 wheels, which was 8 miles away. The mechanic, Jason, was top-notch. He worked hard to find an exact match replacement axle and worked with me to take care of obtaining the parts directly from the OEM with no extra markups. As soon as the axle arrived, the work was completed in a timely manner. He also inspected the bearings of the other axle and repacked them to make sure that they were not at risk of failure as well. The trailer now tows great - the axle alignment seems perfect. It tows better than before. Also, the trailer brakes work again! - before I was getting a warning light about the heavy trailer brakes being disconnected. Jason was friendly, knowledgeable, and great to work with. He was honest and had excellent customer service - quick to respond to texts or calls with questions and status of the repair. Overall, it was a great experience. I will be back for any truck or trailer maintenance needs.


A Az on Google

image they never answer calls for 2 months

Business Response on Google Mar 21st, 2024
You are not calling the correct number and a 1 star review for something that you could literally just drive to our location or shoot a message via text is pretty bad. Am I able to give you a 1-star review for lack of effort in contacting us?

Bow Tied Experiences on Google

image In April 2023, I called on East Coast Diesel to diagnose an electrical issue with my bus. They told me to buy a starter that ran $446 and they also charged me $590 for the diagnosis. A couple days later, my mechanic informed me that East Coast Diesel misdiagnosd the issue and I just needed to replace the starter relay, which was only $30 to replace. So not only did East Coast Diesel cost me well over $1000, they refused to refund the $590 they charged for their error. This later caused a whole bunch of issues with my bank, issues that I'm still dealing with today. From one small business owner to another, this is just bad business. Stay away from these people, they do not care about doing the right thing.

Business Response on Google Mar 26th, 2024
You got charged for a road call and diagnostics and you were advised to get it to the shop for a better inspection. And on top of that your starter was fried. I still have the photos. Just because that was not the only thing wrong with your truck doenst mean its going to fix everything. The starter caused your other issues. Seeing that was fixes, nobody else would be able to diagnose a fixed item. However, I wouldnt expect you to understand the inner workings of a automobiles electrical system or what the difference is between ohms, AC, DC or parasitic draw. That is our job. And we are good at it. What we cant control is people that do not want to pay a bill or cant afford it and instead try to sham us.

Abdul Wahid on Google

image Very unreliable tried 100 times to call always drop by the mechanic probably they dont want to work or either this place has been shut down

Business Response on Google Mar 21st, 2024
Your calling the wrong number. it is updated now.

Mary Foster on Google

image The work completed was great. However, we accidently paid twice due to their accounting error and we have not received a refund. This happened three months ago today. I find that unacceptable.

Business Response on Google Mar 24th, 2024
I have once again checdked, my bank has not received the funds. The second charge was cancelled. You need to dispute it with your bank. Please remove the review.

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Overall Rating

Overall Rating
( 213 Reviews )
148
8
3
8
46

Write a Review

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