8401 University Executive Park Dr , Suite 107
Charlotte, NC 28262
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Chamber Rating

Verified Member
4.1 (151 reviews)


CentraTAX is located at 8401 University Executive Park Dr, Suite 107 in Charlotte, North Carolina 28262. CentraTAX can be contacted via phone at (704) 595-9920 for pricing, hours and directions.

Contact Info


What is the phone number for CentraTAX?

The phone number for CentraTAX is: (704) 595-9920.

Where is CentraTAX located?

CentraTAX is located at 8401 University Executive Park Dr, Suite 107, Charlotte, NC 28262

What is the internet address for CentraTAX?

The website (URL) for CentraTAX is: http://www.centratax.com/

How big is CentraTAX?

CentraTAX employs approximately 20+ people.

How is CentraTAX rated?

CentraTAX has a 4.1 Star Rating from 151 reviewers.

CentraTAX Reviews

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Overall Rating
( 151 Reviews)
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Justin Marlowe
Sep 14th, 2021

One of the worst places I’ve ever been to.I dropped taxes off in April they never did them and had to file an extension said they were doing them and then we had to demand them to give us our papers back so we can go have someone else do them and then they became very vulgar an angry because we were taking her business somewhere else

Joua Moua
Sep 5th, 2021

I dropped off my taxes in April 2021 for them to filed. Still haven’t got any of my families refund yet. Try calling them numerous times no luck. Got a hold of 1 guy always the same guy he always gives me the runaround. I requested copies of my tax information and W2 back, the last time I heard of that was when I called for the 10th time he was going to email me my information still haven’t got nothing back. And got no refunds back yet. I have been coming to them all these years I will no longer do business again with Centra Tax again. Poor customer service and they don’t want to answer or help during this hard times they just want your money. And they over charge on there filings too. If I had a choice I wouldn’t even give them any stars. Till this day I am still very frustrated, upset, can’t get a hold of nobody, and still no refund yet.

Ericka Anderson
Aug 23rd, 2021

It took me a while to leave this review as I have been trying to give grace due to the current economic situation. However, I am very upset and disappointed with the way that me and my husband's taxes have been handled this year. I dropped off documentation at the end of February and our taxes are still not completed. I have reached out to Melissa several times within the last few months only to be told they are being worked on and she will call me within 2-3 business days. I am yet to receive a call telling me my taxes are done. That is not the icing on the cake! The day before the tax cutoff I spoke to someone at Melissa's office and was told she filed an extension to get them completed. Today I spoke with the IRS and was told there is nothing on my account that reflects an extension was requested and approved. I am completely disgusted with the lack of communication and transparency with our personal information. Not only has she closed down her office but the number goes straight to voicemail. I never received any communication from her or her team that the office was being closed. This is absolutely unacceptable!

Karen Stokes
Aug 21st, 2021

I’m Very Very disappointed & dissatisfied with the service from Centra Tax. I’ve been a customer of Centra Tax for over 5 years and never been treated like this. Not sure what’s going on with Melissa but she never returns any calls. I did my taxes earlier this year. I checked the IRS portal and it stated that my refund was deposited into my account February 23, 2021. My refund was never deposited into my account! After further investigation I found out that my refund was deposited into an account for Centra Tax! I’ve written letters to Melissa and left several messages. She never responds!!!! I guess the next step is to file a complaint against Centra Tax with the IRS and take her to Small Claims Court.

Victor Cheachok
Aug 19th, 2021

Hello Friend and neighbors who file Tax with Centra Tax. Does anyone know where there office is located I call them , they don't answer phone and voicemail box is always full, email no responses .I dropped off my form since second week of February 2021 untill now I didn't have my tax return yet.these people are not professional.pls don't do any business with them

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