Hours

Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM

Chamber Rating

4.4 - (28 reviews)
24
0
0
0
4
Read Our 28 Reviews

Chamber Rating

4.4 - (28 reviews)
24
0
0
0
4
  • Abe Smith

    Everything you would want in a repair guy... timely, personable, and knowledgeable. Was obviously very intent on providing the best possible customer service. Can't recommend enough.
    Feb 2nd, 2022

  • Joan T

    These are fake reviews! They were supposed to come last week to look at my dishwasher that I purchased from Best Buy, and never showed up or gave me the courtesy of a phone call or text. I took the day off of work for this appointment, so no professionalism. Vicki who is probably the owner's wife called the next day saying that everyone had Covid, so that meant that nobody can let a client know that someone wasn't coming? I made an appointment for the following Monday, but Best Buy who is the one that was sending them said I didn't have an appointment so I went to my office. Vicki called me that morning that Russell was coming. It just worked out that my husband was home but he had things to do, so when Russell came he had to step out. I should have had him wait in the lobby for 10 minutes but he asked if he could go to another job and would come back later. There was no MAYBE. I good naturedly said yes. He never came back!! I called Vicki and she said he had numerous jobs on the Upper West Side, and he told her that he said he might come back which was b.s.. I would have had him wait in that case. This clown had no attention of coming back! I tried calling Vicki the following morning but now she's not calling back and they don't answer the phone. I don't get how such a rinky dink company like this stays in business if this is how they treat customers. This is two major incidents. I now realized that Russ the technician is the owner so he doesn't care. Stay away from this company!!!!!!
    Jan 3rd, 2022

  • Bambino Family

    I had the best experience with Appliances R Russ. Russell was on time, professional and knowledgeable. He came to fix my BEST Hood but was gracious to answer numerous questions about my dishwasher and washing machine. Having tried many service people (DO NOT USE MR. APPLIANCE) over the years, Russell keeps up on the new models and new technology. I highly, highly recommend Appliances R Russ! And Vicky is super terrific too! Kim Bambino NYC
    Nov 8th, 2021

  • David Spungen

    Russ and his team were terrific. I needed multiple repairs on my Wolf Range to the burners and the broiler. Another company had come 3 times and were unable to properly diagnose the problems or fix them. Russ really knew his stuff, and was able to figure out what needed to be done, and it is now working perfectly. He and his office were very responsive despite how busy they have been. All around a great experience! I would strongly recommend Russ to anyone who needs an appliance repair.
    Oct 31st, 2021

  • Doug Raboy

    Russ was super responsive and actually came 5 days earlier than we talked about just cause he was close by. Plus, he fixed my washer in minutes because he had done a little "detective work" beforehand based on a couple of pictures I sent him. He's a good one!
    Sep 14th, 2021

Read Our 28 Reviews

About
Appliances R Russ

Appliances R Russ is located at 231 Quintard St in Staten Island, New York 10305. Appliances R Russ can be contacted via phone at (718) 668-3767 for pricing, hours and directions.

Contact Info

  •   (718) 668-3767

Questions & Answers

Q What is the phone number for Appliances R Russ?

A The phone number for Appliances R Russ is: (718) 668-3767.


Q Where is Appliances R Russ located?

A Appliances R Russ is located at 231 Quintard St, Staten Island, NY 10305


Q What days are Appliances R Russ open?

A Appliances R Russ is open:
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM


Q How is Appliances R Russ rated?

A Appliances R Russ has a 4.4 Star Rating from 28 reviewers.

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM

Ratings and Reviews
Appliances R Russ

Overall Rating

Overall Rating
( 28 Reviews )
24
0
0
0
4
Write a Review

Abe Smith on Google

image Everything you would want in a repair guy... timely, personable, and knowledgeable. Was obviously very intent on providing the best possible customer service. Can't recommend enough.


Joan T on Google

image These are fake reviews! They were supposed to come last week to look at my dishwasher that I purchased from Best Buy, and never showed up or gave me the courtesy of a phone call or text. I took the day off of work for this appointment, so no professionalism. Vicki who is probably the owner's wife called the next day saying that everyone had Covid, so that meant that nobody can let a client know that someone wasn't coming?
I made an appointment for the following Monday, but Best Buy who is the one that was sending them said I didn't have an appointment so I went to my office. Vicki called me that morning that Russell was coming. It just worked out that my husband was home but he had things to do, so when Russell came he had to step out. I should have had him wait in the lobby for 10 minutes but he asked if he could go to another job and would come back later. There was no MAYBE. I good naturedly said yes.
He never came back!! I called Vicki and she said he had numerous jobs on the Upper West Side, and he told her that he said he might come back which was b.s.. I would have had him wait in that case. This clown had no attention of coming back! I tried calling Vicki the following morning but now she's not calling back and they don't answer the phone. I don't get how such a rinky dink company like this stays in business if this is how they treat customers. This is two major incidents. I now realized that Russ the technician is the owner so he doesn't care. Stay away from this company!!!!!!


Bambino Family on Google

image I had the best experience with Appliances R Russ. Russell was on time, professional and knowledgeable. He came to fix my BEST Hood but was gracious to answer numerous questions about my dishwasher and washing machine. Having tried many service people (DO NOT USE MR. APPLIANCE) over the years, Russell keeps up on the new models and new technology. I highly, highly recommend Appliances R Russ! And Vicky is super terrific too!
Kim Bambino
NYC


David Spungen on Google

image Russ and his team were terrific. I needed multiple repairs on my Wolf Range to the burners and the broiler. Another company had come 3 times and were unable to properly diagnose the problems or fix them. Russ really knew his stuff, and was able to figure out what needed to be done, and it is now working perfectly. He and his office were very responsive despite how busy they have been. All around a great experience! I would strongly recommend Russ to anyone who needs an appliance repair.


Doug Raboy on Google

image Russ was super responsive and actually came 5 days earlier than we talked about just cause he was close by. Plus, he fixed my washer in minutes because he had done a little "detective work" beforehand based on a couple of pictures I sent him. He's a good one!


Load More Reviews

Overall Rating

Overall Rating
( 28 Reviews )
24
0
0
0
4

Write a Review

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