Courtyard by Marriott Saratoga Springs

Jeanine Fox _{on Google}

Apr 4th, 2024

This hotel is under major construction.
-All this week no water from 9-5pm.
-Construction starts at 7 AM
And is non stop hammering and drilling!
-The elevator is not available when Contruction is starting their day.
-No hot food meaning breakfast
- Had no heat in my room
- Can't call the front desk, the phone doesn't work in the newly renovated suite
The kicker is I put up with all this ALL week and asked for a late check out 1 day because of the snow storm, and got an attitude from the desk. After all this, all week. I cancelled next weeks reservation already!
P.s. the ladies on the night shift are lovely and sweet!

Kevin Gorr _{on Google}

Apr 3rd, 2024

WARNING: do not stay here until construction is complete. Honestly, Im not sure why theyre open. They should be closed for renovations. The construction noise is so loud. It started at 7:30am. It wasnt even on my floor, but sounded like they were drilling through my wall. The front desks response was we told you at check-in there would be construction. I was anticipating maybe a couple bangs on the wall - not non-stop noise. The decibel level has got to be near 100+. Stayed 4/3-4/4.

Ms. Perfect _{on Google}

Mar 24th, 2024

Staff were very polite and helpful. Bed was comfortable. Huge crack in shower, TV didn't work and no remote control. They were doing construction on the upper level which interrupted my sleeping at 730am.

L _{on Google}

Jan 4th, 2024

Bree the front desk person was so helpful and friendly. Too bad that thus hotel is understaffed. Bree worked her butt off and deserves a raise . She personally csme up to the room to fix something thst was wrong