Ferragamo

Timothy P _{on Google}

May 14th, 2023

Returning a pair of pants took more than 30 minutes. I expect better from a boutique like this!

adel hanna _{on Google}

May 3rd, 2023

Good

David D _{on Google}

Mar 29th, 2023

Tony was a lad. Cool store

Nick D _{on Google}

Feb 21st, 2023

I went early Saturday 2-11-23. The sales staff was kind, attentive, and helpful, but the restrictions placed on them by whatever ridiculous processes are put in place at Ferragamo's NYC flagship are RIDICULOUS.
First, there's the absence of an actual paper business card for salepeople. It's all QR coding and ridiculously excessive in it's use of devices.
Second, there's all this scanning of QR code BS to make a purchase and further requests for information one should not have to give to complete a purchase. Ultimately, after repeated tries to comply, I told my salesperson what we were doing was no way to do business over the purchase of an expensive, luxury pair of shoes. He conceded and took my information manually.
Third, the shoes had to be ordered. When he returned my proof of purchase, it had nothing detailing what I bought and no promise that he located them. When I mentioned this, he said he would call the other stores to locate. Also the detailed address I wrote down and provided wasn't complete.
Last, when I asked him to email confirmation that he placed the order, he couldn't due to my answering 'No' when I opted out of marketing emails. Then when I asked him to call me he said he couldn't do that either because I chose not to be communicated with regarding marketing. Finally when I asked it I could call him, he said I could do that. LUCKY ME!! ....The following day when I did call I was told by the "autoanswer" the store was closed when, in fact, it was well within business hours.
If these shoes get delivered it will be a miracle.
I strongly agree people should shop at the store, but the asinine systems for purchase ruin the whole experience. Buy online!