Row NYC
700 8th Ave
New York, NY 10036
Yext Power Listing.

Hours of Operation

  • Friday: 12:00 AM - 12:00 AM
  • Saturday: 12:00 AM - 12:00 AM
  • Sunday: 12:00 AM - 12:00 AM
  • Monday: 12:00 AM - 12:00 AM
  • Tuesday: 12:00 AM - 12:00 AM
  • Wednesday: 12:00 AM - 12:00 AM
  • Thursday: 12:00 AM - 12:00 AM

Chamber Rating

Verified Member
3.7 (8922 reviews)
2947
2724
1650
664
937

About

THE HOTELThe Row NYC hotel has pioneered a new era of individuality among Times Square hotels by meeting NYCs signature urban grit with grandeur. Row NYC transforms your stay into a completely contemporary experience with a front row view to Times Square thats truly incomparable. Outside the hotel, guests have access to anything and everything Times Square has to offer 24/7. Inside, the Row NYC is a medley of inspired New York City amenities. Learn about ROW PASS included as a Facility Fee Perk!

Contact Info

QUESTIONS & ANSWERS

What is the phone number for Row NYC?

The phone number for Row NYC is: (212) 869-3600.


Where is Row NYC located?

Row NYC is located at 700 8th Ave, New York, NY 10036


What is the internet address for Row NYC?

The website (URL) for Row NYC is: https://www.rownyc.com/


How big is Row NYC?

Row NYC employs approximately 20+ people.


What days are Row NYC open?

Row NYC is open:
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM


How is Row NYC rated?

Row NYC has a 3.7 Star Rating from 8922 reviewers.


Hours of Operation

  • Friday: 12:00 AM - 12:00 AM
  • Saturday: 12:00 AM - 12:00 AM
  • Sunday: 12:00 AM - 12:00 AM
  • Monday: 12:00 AM - 12:00 AM
  • Tuesday: 12:00 AM - 12:00 AM
  • Wednesday: 12:00 AM - 12:00 AM
  • Thursday: 12:00 AM - 12:00 AM

Row NYC Reviews

Overall Rating

Overall Rating
( 8922 Reviews)
2947
2724
1650
664
937
Write A Review
Mr. Every Day
Reviews
Dec 31st, 1969

Rooms are small staff is rude. Very poor in the customer service area. Had billing issues that still are not credited back as of yet. My card key didn't work twice even when the manager tried to open it for me. The only good thing about this hotel was the location.


Princess Bulanadi
Reviews
Dec 31st, 1969

I tried to send an email to the hotel manager but it was blocked so here it is:
"My family and I stayed at Row on 8th Ave. from 8/20 - 8/22. I would like to share my concern with the lack of cleanliness of the hotel. I understand it has been difficult for the past year and there may be several issues that you are handling but I believe that cleanliness should be a top priority especially during the pandemic. The hotel website strongly promotes the safety and cleanliness of the hotel, noting that the staff uses "hospital-grade disinfectants" to keep the hotel sanitized but it was definitely not the case.
I have attached photos of our room showing the state of the bathroom and bedroom when we checked in as well as the floor of the common areas. The hotel staff were friendly and the front desk clerk moved us to a different room but unfortunately it was the only one available and it also had the same issues. Below are some of the pressing issues we encountered during our stay:
the toilet had fecal stains
the sink had toothpaste and other stains
hair in various parts of the bathroom
the shower curtain had yellow stains
the bedroom carpet had stains
the bed sheet had yellow stains
foul smell on hotel room hallways
the toiletries were used upon our check in
Due to the lack of availability of potentially clean rooms, we took it upon ourselves to clean the room to make us feel safe. I hope you take the necessary steps to better improve the cleanliness of the hotel for everyone's safety. "


Rafael Wanderbrock
Reviews
Dec 31st, 1969

2 hours for a check-in is insane. We arrived at 2 am and manage to reach the front desk at 4am, with 02 kids it’s absolutely disappointing. The check in line was at the stairs and on Labor Day weekend you had only one front desk agent??? By the way the poor guy was nice and polite, apologized for the wait and all but again 2 hours for a check in is insane.


Javier Arturo Rico Aristizábal
Reviews
Dec 31st, 1969

Mediocre!
You pay $30 each night extra fees for internet and water. There was no water at the floor I was, then I was told there’s only in the 1st floor. The excuse: COVID ( August 2021). Because of Covid they don’t have water. Look at the pictures, If they cared about covid at least they would be a clean hotel!


Ruben Ortega Herrera
Reviews
Dec 31st, 1969

One of the Worst hotel if not the worst in NYC. I have been a hotel manager for many years and never seen a hotel in such bad condition. The service is non existent. First the room were poorly cleaned, elevators dirty, broken and extremely hot. Bad odor on main lobby and hallways. A motel for $40 dollars looks better than this hotel. Manager was unprofessional and when we requested a plastic cup so we can drink water we never got it. The Row Hotel does not have a welcoming atmosphere and it's definitely not family friendly.


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Overall Rating

Overall Rating
( 8922 Reviews)
2947
2724
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664
937
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