Courtyard by Marriott New York Manhattan/Chelsea

( 1009 Reviews)
Courtyard by Marriott New York Manhattan/Chelsea
135 West 30th Street
New York, New York 10001
Yext Power Listing.

Hours of Operation

  • Monday: 24 Hours
  • Tuesday: 24 Hours
  • Wednesday: 24 Hours
  • Thursday: 24 Hours
  • Friday: 24 Hours
  • Saturday: 24 Hours
  • Sunday: 24 Hours

Chamber Rating

Verified Member
4.3 (1009 reviews)
525
346
100
16
22

About

Courtyard New York Manhattan/Chelsea is a contemporary hotel with free Wi-Fi, on-site dining, a 24-hour fitness center, boardroom, GoBoard and location near Madison Square Garden, the Empire State Building and many other famous NYC attractions.

Contact Info

  •   (212) 967-6000
  •   (800) 321-2211
  •   (212) 967-8125
  •   Website

Brands

  • Courtyard By Marriott

Languages

  • Russian
  • Chinese
  • Spanish
  • French
  • English

Videos

Payment Methods

  • AMERICANEXPRESS
  • DISCOVER
  • CASH
  • DINERSCLUB
  • MASTERCARD
  • VISA

QUESTIONS & ANSWERS

What is the phone number for Courtyard by Marriott New York Manhattan/Chelsea?

The phone number for Courtyard by Marriott New York Manhattan/Chelsea is: (212) 967-6000.


Where is Courtyard by Marriott New York Manhattan/Chelsea located?

Courtyard by Marriott New York Manhattan/Chelsea is located at 135 West 30th Street, New York, New York 10001


What is the internet address for Courtyard by Marriott New York Manhattan/Chelsea?

The website (URL) for Courtyard by Marriott New York Manhattan/Chelsea is: https://www.marriott.com/hotels/travel/nycce-courtyard-new-york-manhattan-chelsea/?scid=45f93f1b-bd77-45c9-8dab-83b6a417f6fe&y_source=1_MjA1OTcxOC01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


How big is Courtyard by Marriott New York Manhattan/Chelsea?

Courtyard by Marriott New York Manhattan/Chelsea employs approximately 20+ people.


What days are Courtyard by Marriott New York Manhattan/Chelsea open?

Courtyard by Marriott New York Manhattan/Chelsea is open:
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours


How is Courtyard by Marriott New York Manhattan/Chelsea rated?

Courtyard by Marriott New York Manhattan/Chelsea has a 4.3 Star Rating from 1009 reviewers.


Hours of Operation

  • Monday: 24 Hours
  • Tuesday: 24 Hours
  • Wednesday: 24 Hours
  • Thursday: 24 Hours
  • Friday: 24 Hours
  • Saturday: 24 Hours
  • Sunday: 24 Hours

Courtyard by Marriott New York Manhattan/Chelsea Reviews

Overall Rating

Overall Rating
( 1009 Reviews)
525
346
100
16
22
Write A Review
Yuri Kim
Dec 31st, 1969

Worst stay. They have BED BUGS and won't own up to it. My whole family and I have bites all over AND found bugs on the bed and the manager said the inspectors didn't find anything, they didn't find a bug to inspect. Then I talked to Marriott claims department and they said they had inspected the bug and it came back negative. Their stories don't line up and Daisy Capifali from the Claims Services was very rude. Go somewhere else. This is not worth your time.


Leonard Tehrani
Dec 31st, 1969

Rooms are dirty, common areas like hallways need to be vacuumed. They charge extra for luggage and make your carry your luggage two and a half blocks away for storage. No food or snack options, not up to Marriott hotel standards. Very limited 2 star hotel.


Al Mu
Dec 31st, 1969

Another scam. Tips and gratuity even for breath. Visiting New York is more like get ripped off by people who believe they are better than you.


N McGuire
Dec 31st, 1969

We called 3 hours ahead to notify them we would be a late arrival for our reservation that I had confirmed the week before and had made months before. They assured me there would be no problem. When we arrived we found that they gave our room away and had no others! They admitted our late arrival was noted on our reservation. They said there was "something wrong" with the room. It was midnight and after travelling 10+ hours by train and dragging our luggage from Penn Station they sent us to a Fairfield in to a smaller room in a 3 star hotel that is $150 less per night with no compensation. They were rude and unapologetic. We had to walk 6 more blocks with our luggage to the other hotel. I called my credit card company who contacted Marriott that next a.m. and they assured me we could return to the Marriott (I had no other options) and that Marriott would make it right and compensate us. We lugged everything back to the Marriott at 9 a.m. to be put in an inferior room yet again. They assured us they would move our stuff to a better room while we were on our reserved tour that we were due to attend and everything would be taken care of. When we returned they had not done anything and balked at my request for the appropriate room. They finally moved us to a room on the top floor. We missed 2 meals and were late for two events. There were no apologies. They were the only rude people we met in New York.


Robyn Mitchell
Dec 31st, 1969

The room is wonderful, but the staff at the lobby are really rude and have bad attitudes. I was woken up in the morning by staff and told to go downstairs to fix my keys so they would work for my extended stay. Once I was downstairs to do so, the staff told me my keys were fine and gave me the worst service and sassy attitude and then told me I was acting up. Really poor people skills and unacceptable behavior considering the cost per room.


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Overall Rating

Overall Rating
( 1009 Reviews)
525
346
100
16
22
Write a Review
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