Citizens Bank, Home Mortgage Office

( 15 Reviews)
Citizens Bank, Home Mortgage Office
437 Madison Avenue , 18th Floor
New York, NY 10022
Yext Power Listing.

Hours of Operation

  • Friday: 9:00 AM - 5:30 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9:00 AM - 5:30 PM
  • Tuesday: 9:00 AM - 5:30 PM
  • Wednesday: 9:00 AM - 5:30 PM
  • Thursday: 9:00 AM - 5:30 PM

Chamber Rating

Verified Member
1.5 (15 reviews)
2
0
0
0
13

About

Citizens Bank, Home Mortgage Office is located at 437 Madison Avenue, 18th Floor in New York, New York 10022. Citizens Bank, Home Mortgage Office can be contacted via phone at (800) 922-9999 for pricing, hours and directions.

Contact Info

  •   (800) 922-9999

Videos

QUESTIONS & ANSWERS

What is the phone number for Citizens Bank, Home Mortgage Office?

The phone number for Citizens Bank, Home Mortgage Office is: (800) 922-9999.


Where is Citizens Bank, Home Mortgage Office located?

Citizens Bank, Home Mortgage Office is located at 437 Madison Avenue, 18th Floor, New York, NY 10022


How big is Citizens Bank, Home Mortgage Office?

Citizens Bank, Home Mortgage Office employs approximately 20+ people.


What days are Citizens Bank, Home Mortgage Office open?

Citizens Bank, Home Mortgage Office is open:
Friday: 9:00 AM - 5:30 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM


How is Citizens Bank, Home Mortgage Office rated?

Citizens Bank, Home Mortgage Office has a 1.5 Star Rating from 15 reviewers.


Hours of Operation

  • Friday: 9:00 AM - 5:30 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9:00 AM - 5:30 PM
  • Tuesday: 9:00 AM - 5:30 PM
  • Wednesday: 9:00 AM - 5:30 PM
  • Thursday: 9:00 AM - 5:30 PM

Citizens Bank, Home Mortgage Office Reviews

Overall Rating

Overall Rating
( 15 Reviews)
2
0
0
0
13
Write A Review
H Dolce
4 Reviews
Aug 28th, 2021

The worst bank experience I’ve ever gotten


Amarylis Rospigliosi
1 Reviews
Aug 23rd, 2021

Recently closed on HELOC, can't access funds to save my life :( every time I try to speak to a human being I get another automated message. When I was applying I got called even on a Saturday. Can't even get through to actual branch.


Amy Madonia
1 Reviews
Jul 9th, 2021

Do not use Citizens for banking or mortgage. Have a mortgage with them on auto pay since 2015. Suddenly May 2021 we can't pay our mortgage. All payments are reversed. Payments are coming from our Citizens Checking Account, which they forced us to open with the mortgage. Concerned about staying current, we transferred over $3,500 from the Citizens Checking to the Citizens Mortgage, which was shown as removed from our checking account but was NOT credited to our Mortgage. We spent hours and hours on the phone, only to be shuttled between Banking and Mortgage departments. No one could explain or help us. Finally, they said that we changed the account number on the Checking account, which the online banking portal does not allow a consumer to do. They promised us a call back, which they did not honor. Do not do business with this company. They are crooks.


Shaun Bertin
4 Reviews
Jul 3rd, 2021

The absolute most horrible customer service I have ever dealt with.


Alex Trochut
2 Reviews
Jun 8th, 2021

Worst service ever. Total waste of time, getting documents from a soviet union kgb branch would be easier.


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Overall Rating

Overall Rating
( 15 Reviews)
2
0
0
0
13
Write a Review
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