Hours

Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
Closed
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM

Chamber Rating

Verified Member
3.9 - (53 reviews)
31
9
1
1
11

About
Spectrum

Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services.Visit your local Spectrum Store at 396 Grand Street. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local New York Spectrum store.You can also:- Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

Contact Info

Services

  • Pay My Bill
  • Mobile Demo In-Store
  • Spectrum Mobile, Video, Internet and Phone
  • Self Install Kits
  • Demo Center
  • Equipment Exchange
  • Online Reservations

Payment Methods

  • CASH
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Spectrum?

A The phone number for Spectrum is: (866) 874-2389.


Q Where is Spectrum located?

A Spectrum is located at 396 Grand Street, New York, New York 10002


Q What is the internet address for Spectrum?

A The website (URL) for Spectrum is: https://www.spectrum.com/locations/ny/new-york/396-grand-street?cmp=yxt&y_source=1_MTUwNTc5OTktNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D


Q What days are Spectrum open?

A Spectrum is open:
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: Closed
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM


Q How is Spectrum rated?

A Spectrum has a 3.9 Star Rating from 53 reviewers.

Hours

Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
Closed
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM

Ratings and Reviews
Spectrum

Overall Rating

Overall Rating
( 53 Reviews )
31
9
1
1
11
Write a Review

Angel Silva on Google

image Service to pay my bill is always down


Jasmine Cardenas on Google

image Exceptional customer service! The petite woman with black hair (sorry I forgot to ask for her name) Was sooo hopeful the most seamless transferring of phone service ever. Also she knew so much about all the phones, we appreciate you!!


Erik Chan on Google

image Was made to wait with other folks for an hour because agents were chit chatting with two other customers. Then was told the store didn't have modems in-stock and that they don't have the phone number of other stores to call to check if they did.


Tony Rocha. on Google

image (Translated by Google) Bad attention. Nobody knows what you ask.
(Original)
Malas atenciones. Nadie sabe lo qu le preguntas.


MedicalBillerPR on Google

image BAD PEOPLE - DON't TRUST THEM
Ordered an iPad but they sent it by Fedex. I never got it. I reported it and did everything there is to do. Spectrum did not investigate with Fedex and both say I signed but will not show me the signature. Now they want me to pay for an iPad I never got!


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Overall Rating

Overall Rating
( 53 Reviews )
31
9
1
1
11

Write a Review

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