Guardian Life

( 41 Reviews)
Guardian Life
10 Hudson Yards
New York, NY 10001
Yext Power Listing.

Hours of Operation

  • Tuesday: 9:00 AM - 5:00 PM
  • Wednesday: 9:00 AM - 5:00 PM
  • Thursday: 9:00 AM - 5:00 PM
  • Friday: 9:00 AM - 5:00 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9:00 AM - 5:00 PM

Chamber Rating

Verified Member
3.8 (41 reviews)
24
6
0
2
9

About

Every day, Guardian makes the lives of 27 million Americans more secure through our insurance and wealth management products and services. From our founding in 1860, doing the right thing for our policyholders and customers has guided everything we do. With a Fortune 250 ranking, we are one of the largest mutual insurance companies in the country, focused on giving people the security they deserve for life.

Contact Info

Products

  • Annuities
  • Dental Insurance
  • Disability Income Insurance
  • Investments
  • Life Insurance
  • Workplace Benefits

QUESTIONS & ANSWERS

What is the phone number for Guardian Life?

The phone number for Guardian Life is: (212) 598-8000.


Where is Guardian Life located?

Guardian Life is located at 10 Hudson Yards, New York, NY 10001


What is the internet address for Guardian Life?

The website (URL) for Guardian Life is: https://agencies.guardianlife.com/northeast/new-york/10-hudson-yards


How big is Guardian Life?

Guardian Life employs approximately 20+ people.


What days are Guardian Life open?

Guardian Life is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM


How is Guardian Life rated?

Guardian Life has a 3.8 Star Rating from 41 reviewers.


Hours of Operation

  • Tuesday: 9:00 AM - 5:00 PM
  • Wednesday: 9:00 AM - 5:00 PM
  • Thursday: 9:00 AM - 5:00 PM
  • Friday: 9:00 AM - 5:00 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9:00 AM - 5:00 PM

Guardian Life Reviews

Overall Rating

Overall Rating
( 41 Reviews)
24
6
0
2
9
Write A Review
Matthew E
23 Reviews
Sep 27th, 2021

Employee with Guardian for benifits. Worst I have ever experienced in terms of customer service. No matter what time I call it takes over an hour to speak to someone. I've tried calling after they open, before noon, 2pm, 3pm, before they close, almost always over an hour on hold.


Jawaid Bazyar
21 Reviews
Sep 17th, 2021

My company has dental insurance through this outfit.
I have been on hold now for a full hour, haven't had an opportunity to talk to a human being.
In the past, I have experienced this kind of hold times also, and, they have a corporate culture of buck-passing and silos - one dept can't talk to the other dept, it's up to ME to go back and forth.
Absolutely ridiculous.
About what I'd expect from a New York Wall Street company focused on quarterly profit and not customers, though.


Sofia Romain
10 Reviews
Aug 28th, 2021

I am on maternity leave since May 15, 2021-now I never receive any paycheck from them.


Don Allen
33 Reviews
Aug 26th, 2021

Customer Service-Poor
Just got off the phone with Guardian Dental and I am so hot under the collar! Called the 1-800 number. The gentleman talked as if he was a robot and I had to interrupt him to get a simple question in. I informed him I was signing up for insurance through my company and needed to know if my current Dentist was in their network. I told him my dentist name but he came back with ...."I need to know his location." So I told him the city and he stated he could not locate the dentist without knowing his zip code! I told him I don't know the zip code if he could look it up on his end. He said he could not help me and if I wanted to know this info I needed to help him by providing that zip code. I asked him if that was the best customer service he could give me if I was trying to sign up with his company and he stated that was how they operate and without all that information he could not help me! I let him know that no further help was needed and that he just answered my question if I should do business with them.,,,no due to poor customer service. Then he asked if there was anything else and I said no goodbye. For shadowing is something! If little effort is spent to gain your business then imagine once they have your business and money how will they treat you? hhmmmm! DA


Ester Osher
Reviews
Apr 20th, 2021


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Overall Rating

Overall Rating
( 41 Reviews)
24
6
0
2
9
Write a Review
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